Reserve a Unit
5 feet by 7 feet Storage UnitSmall 5'x7'*
5 feet by 7 feet Storage Unit5'x7'* Storage Unit
- Climate Controlled
- Elevator Access
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
578 Whitehall St Sw
Atlanta, GA 30303
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payment Options: Skip a trip to our office by paying online.
- We Accept Deliveries: Why have items sent to your home for you to bring here when you can have them sent right to our facility?
- Remote Access from App Open facility gates, doors, & elevators from the CubeSmart mobile app.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Handcarts and/or Dollies Available: Get your items from your vehicle into your unit quickly and easily.
- Contact-Free Moves: Book moving services with Bellhop to safely and efficiently move your items into storage contact-free.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
- Storage Protection Plans Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
- Packing Supplies Available: If you forgot any supplies at home, just pick up what you need here.
578 Whitehall St Sw
Atlanta, GA 30303
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 25% OFF † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
John Everhart
April 9, 2024
James Neal
March 12, 2024
Representative was very helpful
m.d. Webb
March 4, 2024
No problems very easy going
Quiniece Twyman
March 2, 2024
Brittany Loyal Laster
February 24, 2024
I love customer service. Cube Smart has the best customer service !! I didn’t have to wait, I was acknowledged, the representative Ms. Rita was amazing she laughed and moved promo because she knew I fmhad my day ahead. She shared the app with me, she explained the process to me and I am totally comfortable and ready to continue using my space for a cube. ????
Schonay Barnett-Jones
February 18, 2024
Great customer service, quick and easy to use.
Amarah Jefferson
February 10, 2024
Very easy and smooth way to move your storage in 10/10 recommend!
Charles Martin, Jr.
February 10, 2024
This was a sudden move n getting this space was more than enough. Transport my stuff in the space was a breeze. I love the space that I got!
Subrena Miller
February 2, 2024
All my storage needs have been met with ease! I started with 1 unit then added a smaller unit. I was too scrambled going between the two; so to consolidate I got a large unit, which gives me peace of mind that everything is in one place. The star of the show however is Kia who made everything smooth, delivering excellent customer service and care! Whitehall location , Atlanta GA
Roy Calhoun
January 25, 2024
Great customer service I will recommend my friend to this business .
Lorelle Johnson
January 5, 2024
The manager is awesome lovely personality
Mark
December 29, 2023
Why do you want me to leave a review? I never ordered a storage space from anyone
Tracy Coleman
December 24, 2023
The person was really nice and polite and patient ??
RASHEEDA RAMOS
December 22, 2023
KIA is the best!
Maurice Chevalier
December 20, 2023
CubeSmart employees are the best. I was warmly greeted and shown around as to available space. I was treated well.
Cora Harper
December 4, 2023
Ladies working in front office are amazing!
D Pettway
November 27, 2023
Move and clean facility. Took away a star because they only had one cart to move things in which meant extra trips back to the truck.
Faith Cole
November 25, 2023
Tim Turner
November 14, 2023
The facility was very clean! The service was above adequate & extremely helpful in answering any & all questions! I highly recommend Cube Smart for any storage needs, & I’m a forever customer! Thanks Cube Smart!
michael hudson
November 8, 2023
I’ve rented a lot of places only to find rude and unfriendly service. But that is not the case here at CubeSmart. Kia who handled my transaction was not only knowledgeable, but was very kind personable and customer friendly. Kudos to CubeSmart and super kudos to Kia.
Sharyta Banks
November 5, 2023
Sharida and Kia we very pleasant and knowledgeable.
THENAKEDHUSTLE SHOW
November 4, 2023
They answered all of my questions and went above and beyond to make sure my transition was smooth. Kia is the best!!
Laj'zhane Quanay “LZ” Williams
October 31, 2023
Itt was great. Tha front desk lady was cool...
Rashunda Dean
October 28, 2023
Brenda Davenport
October 8, 2023
Door did get stick
Julie Bertram
October 7, 2023
Went on the weekend to put some stuff in storage. The elevator was out of order and I could not find a trolly to move my heavy boxes down long hall ways and up to the second floor. Very disappointing. It took me almost 45 minutes to get 4 boxes to my storage unit. Meanwhile I had my 85 year old parents waiting in the car!!! Seems quite expensive for what you get!
Rita Finley
October 7, 2023
Friendly and helpful staff; clean, climate-controlled facility.
Ellev8 Yourmind
October 5, 2023
Glenda Morgan
October 3, 2023
Kia was very professional and courteous the facility is new spacious and I felt comfortable renting there I think you'd like it if you needed space.
Ellesse Cheeks
October 3, 2023
Getting the unit online was easy but there were no weekend directions. Also, the carts were locked in the office so we had to carry everything to the second floor. It definitely took more time than it had to.
Sherri Taylor
October 2, 2023
The representative that helped me both over the phone and in person. She was very friendly and knowledgeable
Kilo Dookie
October 2, 2023
Very clean property but they raise prices to frequent for me. 3 times in 12 months. Air Conditioning doesn't work as well on the 3rd floor as it did on others. Which made it very difficult to move in the summer. Staff is always very friendly and helpful though.
Jerry Shelika (Jay Sleek)
September 30, 2023
So, Ms Kia, is a very responsible, respectable person. She makes sure the facilities is a good space to keep people’s belongings. She would personally call in to update, and that’s very rarely the case these days. Good customer service is hard to find!
Neptune Cappas
September 28, 2023
Appreciate the cleanliness and cool air
Errol Allen
September 8, 2023
Great service from Mrs Kia and the Team! I definitely recommend coming to this location to store your belongings!
Delaney Brooks
September 8, 2023
Kia and Lisa were very helpful to me! I expressed what was going on and they were extremely flexible with me. Very patient staff! Love them down!!!
Chanteria Melton
September 6, 2023
Easy and Convenient access. Great customer service and support.
Best Tax & Bookeeping Services Customer Service
September 6, 2023
Both Lisa and Kia were great! Love the CAN DO attitude. Keep over achieving ladies!
Ryn Roll
September 3, 2023
This is the second time I’ve had to use CubeSmart and my experience has been great. Kia was extremely helpful during the process and assisted me when I got confused about my lock ??
Patton St Mitch
August 26, 2023
The manager on duty makes this place. Everything u could ask for in a storage is here, low prices, smooth service & efficient
Monique Elliott
August 24, 2023
Very clean and professional environment
Thomas Baskins
August 23, 2023
I live in south Florida, and was able to reserve a reservation by phone and online easy.
lisa an
August 19, 2023
Yolanda Bobb
August 15, 2023
Space was very clean. And the customer service was excellent. We never had an issue accessing the game for our property. I would recommend this location to absolutely anyone, especially Morehouse students, and parents.
Quinntella Wilson
August 12, 2023
The wait time was very short and the representative was very helpful. She explained everything to us and made suggestions on the unit size. The unit was clean; however, the numbering system was confusing. We had to walk around to find the unit.
Kaylisha Lewis
August 7, 2023
Ms. Lacy
July 17, 2023
The closing hours state 6pm, I arrived at 5:45 and they were closed.. there was another group that had been there before unloading an entire truck of stuff with no dolly because there wasn’t anyone present to assist. Completely unfair, change the hours if need be since the hours of operation don’t match the closing times. I want to return my temporary lock which is difficult since the hours conflict with work.. I assumed 6 was closing so I showed up as quick as I could.. I’m also pregnant so moving things by hand was tough.
Tatyana Scutt
July 15, 2023
I had a great experience with Kia who helped me with my reservation. I definitely understand process with the storage
Brenda Swift
July 8, 2023
Kia was very helpful and professional her friendly personality made Cube Smart to others.
Icekold Gibson
July 7, 2023
They keep raising the storage fee. And they don’t offer tax exempt rates!!!
Dana Brown
June 30, 2023
Nicole Johnson
June 25, 2023
Easy to set up on a Sunday which was great - great customer service on the phone- clean - but they have no carts - maybe 1 for the whole building - and feels like a lot of extra fees.
Laura Bolella
June 24, 2023
Kia was very friendly and efficient. The facility was clean and well engineered. Equipment available for moving large items.
Johnny Marquie
June 24, 2023
Thank you Kia you were great and very welcoming!!!
Deborah Hughes
June 15, 2023
Karen Hayes
June 14, 2023
Kia was very professional & knowledgeable.
jermica Harris
May 31, 2023
Kia is amazing! So helpful I appreciate that
Gregory Sanders
May 28, 2023
I Wish I Didn't Have To Give Star At All
TAri Jones
May 6, 2023
The service was quick and extremely helpful. We love Kia!!
I am Trina Monae'
May 2, 2023
Thank you Ms. Kia for offering exceptional customer service!
Dee Franklinthomas
May 1, 2023
"Kia"....Very Good Customer Service... Great Energy
Deloris Wilson
April 22, 2023
Kia was so pleasureable and helpful! I was in and out with set up and drop off in less than 30 minutes. She even walked me to my unit for the first time. I’ve been renting storage units for years and this was by far the best experience.
Elycia Daniel
April 20, 2023
The building inside was always safe and clean. The Manager was always friendly to everyone and extremely helpful.
Tawana W Cadien
April 11, 2023
Thank you to Kia for your excellent service!
Rapstar Energy
April 11, 2023
Thesnob Dulce
March 24, 2023
Great Customer Service. Kia Was The Best??
Abiodun Balogun
March 21, 2023
Veverly Byrd-Davis
March 20, 2023
The staff at this location is great. They always communicate with me with any issues and seem to make extra effort to assist when I have concerns.
Donald Howard
March 9, 2023
Today was a pleasure experience with talking to the representative Ashley W! Thanks for the wonderful experience and I look forward to doing business with you guys!
entellec divine
March 7, 2023
Everything! Everything! Everything!
Tonyfranklin Franklin
February 20, 2023
What a wonderful experience, the customer service at this location is excellent. Kia was very informative and upfront about cost. The units are clean and the facility is secure. I highly recommend it. My college students items will be very secure here.
Michael Hollingsworth
February 18, 2023
Curtis Harrison
February 15, 2023
Came in and got a good greeting and got helped out really fast. Ashley was so helpful and professional and went out of her way to get us what we needed. I recommend This company and if you need to get a unit I recommend Ashley to get the job done !!!!
Terence Sanders
February 8, 2023
Tracie Williams
February 6, 2023
First thing I noticed was outside the building is clean. Inside the building very clean. Customer service was very nice and helpful. I was greeted as soon as I walked in. Kia, thanks for your patience and understanding
THE BIG DREAMS PROJECT Selentia Q. Moore
January 28, 2023
Friendly, helpful, Easy experience.
Justin Anderson
January 28, 2023
Super easy, fast and friendly!
Katherine Callahan
January 28, 2023
Jennifer Harkins
January 16, 2023
He's smart with very welcoming and the check-in was easy and quick and affordable
Lew B
January 8, 2023
Friendly staff, professional, and great customer service! Ashley and Kia are A+ representatives!
C “Love” C
January 1, 2023
Johnny Black
December 27, 2022
Kia was amazing! She helped me choose the right storage unit for my needs. 5/5! This is the place to use
torey dupree
December 27, 2022
Miss D was very helpful and informative walked me through the process quick and easy!
Nard Lowe
December 26, 2022
Kia was wonderful she had me and my dad in and out
Brenda Dupree
December 19, 2022
Very friendly and helpful
Stacey Massey Logan
December 19, 2022
The management and staff were awesome.
Lakeisa Battle
December 6, 2022
Najaila Sellers
November 30, 2022
Kia gave me & my grandmother great assistance when finding and renting a storage unit.
Ethiopia Ephrem
November 30, 2022
Kia did a great and smooth job! Thanks so much!
Sabinus Smith
November 21, 2022
Octavia Gilmore
November 9, 2022
Needed a larger unit. Was already renting out 2 smaller units. Called and was told to pay for my 2 units and that I would get a credit when I moved out the 1 old smaller unit. I moved into the larger more expensive unit and even though I just paid for the smaller unit was then told I was misinformed and that I just lose the rent for the smaller unit. Even though I was only there for only 1 week and this place will easily re rent my unit now that I’ve moved out. I’ve never heard of collecting rent twice on the same unit. They rave about being #1 in customer service but their policy is ridiculous. This is all coming from the district manager. She told me I was supposed to do a transfer and that she would now credit the amount I paid but then I would lose my discount on the new unit. So now the new unit will cost me 35% more than I thought. This place is unbelievable and honestly unethical. I’m not sure how they would win #1 in customer service with these crazy policies. Its probably a lie. ??????? I will be taking my business elsewhere
Abra Lee
November 9, 2022
Kia and Teyonna are lovely to work with.
Hope Floats Community Thrift and Consignment
October 29, 2022
Kia is great! She's always super nice and very helpful. The facility is clean and well lit. So glad I found a safe, secure, storage facility for my stuff!
KHAOS ATLANTA
October 29, 2022
Awesome service Kiw
Dale Jackson
October 25, 2022
Prices go up every other month
Doris Moore
October 7, 2022
Kia has great customer service and she explained everything very well
Romald Thomas
October 4, 2022
Jazmine
October 2, 2022
Kia made my experience absolutely wonderful!
Gracie Gionest
October 1, 2022
Kia was amazing!! Great service quick response and a great location
Lynn Mccloud
September 27, 2022
The management and the ease of getting in and out and the cleanliness.
Ayesha Spencer
September 26, 2022
Kia was very helpful in in assisting me with finding the right size unit in a good location!
Sierra Slaughter
September 24, 2022
great ! would use again !!!!
Leesh G
September 24, 2022
Elizabeth Grant
September 23, 2022
Pleasant experience and Kia was a pleasure to work with from starting to finish
marvin woods
September 23, 2022
Kia was great and very personable
Niki Collier
September 23, 2022
Miss Kia was very friendly and welcoming.
Ranks Holdings llc
September 22, 2022
If I could give a negative 0’review I would Look at the bathroom filthy pics included buge everywhere rude staff including upper management broken elevators on several occasions and over priced no soap so we know the employees not washing hands after using bathroom
TS Courtney
September 16, 2022
tawanna johnson
September 6, 2022
Robert was excellent and service was upmost professional
Abdoulaye Nidiaye
September 5, 2022
Kia was amazing got me in and out smile the entire time great experience
angelique harley
September 3, 2022
Sherie Harris
September 2, 2022
Kia was absolutely professional and her knowledgeable. Customer service at it’s best!????
Space Bunny
August 29, 2022
DO NOTE RENT STORAGE HERE !! The main lady that works in the office is always smoking cigarettes' and never in the office doing her job. Some days you come when they should be open and they will be closed for no good reason and no explanation. The main manager of the place always has an attitude and gets frustrated with any little question you as her! WOST STORAGE EXPERIENCE OF MY LIFE I CANNOT WAIT TO CHANGE STORAGES!!
Rebecca Watson
August 25, 2022
Great on site customer service Clean well-maintained storage unit and facility Strong security measures/systems
Denryc Hill
August 19, 2022
The lady in there does a great job.
Alva Mobley
August 15, 2022
Very clean facility and great customer service
Lorie Webster
August 12, 2022
Kia was amazing. She made us feel assured that our things would be stored safely. I would refer this location to many
LORI ALLEN
August 9, 2022
The cleanliness of the place,
Jacqueline S. Brown
August 3, 2022
I enjoyed my time using CubeSmart! I say that because, the security (you need a code to get in. it felt good that no one could just walk in & have access to my things. I knew my items were safe there.
Esmeralda Rivera
August 1, 2022
TAkelia Kelly
August 1, 2022
Kia has great customer service!
sherrod rutland
July 26, 2022
Natasha Richardson
July 22, 2022
Ms. Kia was very helpful and courteous. She was also very friendly and knew exactly what we needed especially on a short notice. She gave awesome and outstanding service!
Breezy Crip
July 20, 2022
Kia was fast and amazing with showing me multiple units and helping me sign my lease to get my storage journey started thank you
Yorel Stephens
July 20, 2022
Great fast service!
Herman Favors II
July 7, 2022
Very helpful and great customer service
Ashley Thurman
July 2, 2022
The customer service agents were very pleasant . They always greeted me with a smile and it’s always safety first. I would definitely recommend them to others. They raised the price on me. But it’s inflation everything is going on. My stuff was safe. That’s why I still gave them 5 stars.
Heather Bingham
June 25, 2022
Kia is amazing!!!! Great experience from start to finish.
Linda Hardy
June 25, 2022
Love Location and Kia was Great!!!!
Tealler Davis
June 24, 2022
Kia & Jaince was wonderful Got me in and out In a jiffy
Octavius Miles
June 14, 2022
First time using a storage unit however Ms. Janice and staff made it so easy. I thank you two again.
Alvin Grady
June 10, 2022
I like cubesmart it,s very tightly sercured
Dripp Masters
June 9, 2022
Kia an Janice save me a lot of cash an help was great wonderful
Robert Reklaw
June 4, 2022
Great customer service. Good experience.
Crystal Jackson
May 28, 2022
Kia was amazing!
Angel McCoy
May 25, 2022
Kia was a great !
Stephanie Page
May 18, 2022
Kia was an absolute pleasure to work with. Moving is stressful but she helped me through the process of making sure I had the right space and the prices are fair. I had no questions when leaving. She informed me of everything for my storage needs.
Asha Dickerson
May 15, 2022
The process was easy and we still have more space in the room to add additional stuff.
Caroline Baron Personal
May 11, 2022
Philip Wu Jr.
May 9, 2022
Clean and reliable
Peter Cooke
May 7, 2022
CubeSmart is EXCELLENT! Not only did Kia at their Whitehall Street location deliver in a pinch, the facility is pristine; customer service is genuine & professional; and the rates are competitive. CubeSmart is top notch and Kia is an MVP. Please try them; you won’t be sorry. I VERY HAPPY I came across them.
ALVERETTA MOBLEY
May 5, 2022
The woman at the main office desk where I am storing my belongings. She was very professional and friendly. Made me glad I chose to store at CubeSmart.
Amealia Lindsay
May 4, 2022
Very helpful and informative. Rep. Answered all questions with good knowledge.
D2XGuy
May 2, 2022
frankiefleetwood
April 24, 2022
Good customer service and location.
Brenda Childs
April 13, 2022
Very clean and super friendly
Constance King
April 7, 2022
Samuel Jenkins
April 1, 2022
Amazing very helpful
lakeisa battle
March 30, 2022
Clean and neat!!!!Greet service !!!
Morgan Klepper
March 28, 2022
Kia was great!! Come see her for the hook up on all your storage needs! They sale moving/packing materials too!
Karlatta Brown
March 25, 2022
Kia was very helpful and great customer service.
DeeDree
March 19, 2022
Great service was properly serviced no attitude or anything ??????
Taryn Lane
March 17, 2022
Malarie Redding
March 16, 2022
Jenna Love
March 11, 2022
I love this Cubesmart, not only is it a great location from Downtown /Midtown. The access hours are better than any of the other storage facilities. Ms Kia the manager is so pretty, so professional, friendly, courteous, informative of contracts and options and goes that extra step for you, she is an excellent manager. Great Cubesmart and the climate control is a great feature.
Joshua B
March 2, 2022
Kia provided me with great customer service, and a clean unit with no hassle.
Warren Coleman
February 26, 2022
Kia is very professional and she is very knowledge and was great assisting me with my storage needs
Tony Lewis
February 25, 2022
Kia was amazing great customer service
JUST SHUGG
February 17, 2022
I just want to thank Ms Kia for her beautiful energy and wonderful service.
Mz. mia brown
January 30, 2022
Customer service was always on point. The facility was always clean. But I just wish you didn't have to purchase a new lock everytime I moved into a facility... I own about 3 locks now.
ANGEL TIME
January 23, 2022
Dominic was a wonderful tour guide
kendra burgess
December 29, 2021
Friendly staff. Clean facilities. Staff wear masks. Easy set up
Jeffrey Bragdon
December 20, 2021
Clean storage with covered unloading.
Mischellean Postell
December 15, 2021
Great place
JR Haralson
November 17, 2021
Excellent Customer service at 578 Whitehall in Atlanta Georgia!
Norman Childs
October 22, 2021
Anthony Teague
October 8, 2021
Front desk very pleasant nice and easy process.
Alvin Quinn
September 16, 2021
Robin Walton
September 12, 2021
The very friendly staff and the easy way to use the unit
Simon Rogers (Boots)
September 1, 2021
Karen Smith
August 19, 2021
The staff at the WhiteHall Cube Smart were very professional, knowledgeable and very friendly. They made the experience from a distance and during a pandemic seamless. It was and is greatly appreciated.
Joedian Faith
August 17, 2021
They were so kind! Thank you so much.
Cassandra Rosser
August 11, 2021
Kay Kay made my experience there great. She always had a positive attitude and willing to help. Her attitude stayed the same everytime I came in. She was willing to go far and beyond to help me anytime I needed her. Hands down the best customer service came from Kay Kay at this location.
Felita Stringfellow
August 1, 2021
Staff was so amazing and made me feel welcome. I was an emotional wreck after losing my home and they reassured me that everything was going to be alright!!!
Hannah B
August 1, 2021
Christie S. is so professional and cheerful and always willing to help or answer questions. One of the best service providers I’ve encountered and will be recommending friends to this location because of her. I have been a customer of cubesmart at multiple locations for almost 7 years and this is the best location because of the service.
Keith Johnson
July 30, 2021
When I first registered for my storage unit, the staff was very professional, friendly and attended to my needs. During my rental time, I could call and get immediate answers to my questions.
A.Z. Taylor
July 20, 2021
The woman at the front desk she was wonderful and made my experience moving into storage very easy and simple
Katie Swain
June 9, 2021
My sales associate made my experience great!! She was very professional and knowledgeable
Nina Cammarata
June 8, 2021
The space was very clean and easy to access with the code. Staff was friendly and helpful.
Brianna Michelle
June 2, 2021
Michelle Crooks
May 10, 2021
Very clean facility and super helpful staff. Ms. Simmons was so very pleasant and helpful. Appreciated her follow through when at the facility and her follow-up afterwards. Thank you for making our first college move-out experience a pleasant one!
Gloria W
April 26, 2021
I would recommend Cube Smart on Whitehall! Second time renting. Great prices and good service!
Tatianna Dejour
April 9, 2021
Went there to look at a unit, The lady Christie was super nice to allow me to see what size was good for me.
Jasmine Hicks
April 1, 2021
Christie Simmons is great. Very nice & welcoming. I ended up spilling some laundry detergent in my unit & she wouldn’t even let me clean it as she said she would take care of it herself. Great customer service & clean facility. Book here. Most of the surrounding storage company are raggedy and not up to par.
Kelvin Owens
March 20, 2021
Christie Simmons is AWESOME! I had questions -- she had the answers. This is a great location, and I look forward to my time here.
Malik F
February 22, 2021
Lkiesha Jackson
February 16, 2021
Very professional kind friendly service
R i
January 11, 2021
Jocelin H
January 10, 2021
Cedrick Allen
December 23, 2020
Very well run clean establishment. The staff are very knowledgeable, well informed and helpful. Very easy to enter and exit. Highly recommend.
Jonathan Blanchard
December 16, 2020
great customer service, very clean spaces
sabrina kenneybrew
December 14, 2020
T H
November 30, 2020
Markee gang
November 11, 2020
Clean, convenient, friendly staff & safe facility
Gerald Kelley
November 7, 2020
Terrence Sample
October 26, 2020
Nice and clean, plus optimal customer services.
Jimmy Moore
October 19, 2020
Kay kay gave me great helpful information on renting with cube smart. I am moving out my house next week and wasn't sure what to do with some of my things. I am going to be moving close by and will be moving in next week. Thanks Kay.
Lisa Mason
October 19, 2020
Kay kay gave great customer service she is smart and she know her stuff I'm so happy I got to meet her today great customer service. Thank you Kay Kay
Shunnie
October 15, 2020
The ladies (Christe & KayKay) at CubeSmart on Whitehall St. are awesome! They are so sweet and their location is always clean and still look brand new! They're very helpful!
Michelle Taylor
October 14, 2020
The manager was very professional and very accommodating.
Lillie Grady-Hall
October 10, 2020
I am very thankful for the service and help received at the Whitehall office, the manager and her assistant are very supportive and professional. Great team & team worker.
Errol J. Allen
October 6, 2020
I had a great experience at Cube Smart on Whitehall street. Kay Kay who was at the front desk was very helpful. I enjoyed getting everything done in a timely matter and her customer service was great! I highly recommend these storage units. I mainly chose this spot for convenience, there is open access til 10pm and the units are all climate control. Thanks again!
Semaj James
October 6, 2020
KK gave me the best service I have yet to walk into a storage place and have someone give me the actual directions from my phone on how to book a unit 10 minutes later I'm packing my stuff and going inside of my unit thank you so much
Lucille Henry
October 6, 2020
Thank you for the great service and Happy Holidays
THE humble BEAST EXPERIENCE
October 5, 2020
I've been with cubesmart self storage for 2 months now!!! KAY KAY is an absolute pleasure to work with!! She always moving, cleaning, or helping someone!!! The customer service is unmatched. The facility is clean and the prices are fair!! I'm completely satisfied!
Cory Ferguson
October 2, 2020
The lady working was a great help. Access to the unit was easy and glad we had the dollys and carts. This location does need more carts though.
James Bones
October 1, 2020
tamar middlebrooks
September 24, 2020
We had a store unit 2176 and Ms. Kay Kay and Ms. Christie were always professional. Loved that the most
Kendrick Wright
September 23, 2020
Mark Siuda
September 23, 2020
Christie & KayKay are fantastic! They’re always so friendly and can resolve any issues quickly!
Lauri Clay
September 9, 2020
I started my storage rental yesterday with CubeSmart on Whitehall Street in downtown Atlanta and KK helped me with all my questions over the phone in a very patient and professional way. When I arrived to the storage center she showed me to my locker. Her customer service was impeccable!
Angel Young
August 6, 2020
The staff were very nice and helpful
Shari Simpson
July 28, 2020
Easy, convenient, clean, well maintained location, decent prices. Friendly office staff, great customer service
Brittney Cousin
July 21, 2020
KK and Christy are awesome! They are helpful and always pleasant. I have never had a better storage experience.
Chris Buchanan
July 21, 2020
Bianca Miller
July 15, 2020
The manager Kay Kay is amazing! ?? Seriously one of the nicest, sweetest, friendliest people. She assisted us promptly, answered all of our questions and was just awesome. This storage facility is great. Very clean, all of the auto doors and gates work. They have plenty of hand trucks and push carts. The elevators work well. I would definitely rent from here again.
BeAsia Hooks
July 3, 2020
Great customer service! Tiwauna Bounds was a big help in assisting with items for my move. Will come back :)
Young Christmas
July 3, 2020
Tiwauna was awesome, she gave great customer service and good advice. She even made us laugh while getting the storage unit.
Angel Godis
July 3, 2020
Tiwauna’s service was AMAZING! She is so funny and down to earth! Love her spirit and customer service. 100% satisfied ??????
Meghan Gerba
July 3, 2020
To wanna was extremely help full and very personable. Such a pleasure
Michael Henry
July 3, 2020
Tawana bands was a wonderful and was very thorough and processing my check in
Clarence Berger
July 3, 2020
Best experience I have ever had from a storage facility from miss tiwauna. Thanks
Ra Khepri Ra
July 3, 2020
Beautiful and nice and clean storage space . Ms Twaunna great attitude and love her service..
John Johnson
July 1, 2020
The staff were awesome!! They were very professional, friendly, and helpful.
Kirsten Bias
June 22, 2020
Clean, everything online, modern
Porchia C
June 18, 2020
Online special was irresistible for a unit of this size. This facility is just a year old, all indoor climate-controlled units, clean, very secure premises and offers carts for use while moving during business hours. Christie is very thorough. I would strongly recommend.
Rachel Byrd
June 2, 2020
Price Price
June 1, 2020
Very clean, well lit. Nice staff
Sharkey Edwards
May 26, 2020
Kay kay was very helpful and professional she got straight to the point also patient. I love this location very clean the floor was very shiny cubes was very clean.
Nancy Latner
May 21, 2020
Every time I go the staff is always professional and courteous. Always have a smile on their face. Willing to help. For some reason I never remember my storage number and they don't hesitate to look it up for me.
Stephanie G
May 17, 2020
KK is AWESOME !! She really values the clients that cubesmart has & I look for that in businesses. I’m not sure if she’s the manager, but she’s always there, VERY accommodating and super helpful to the people who rents the units. I just want to give her a HUGE thank you and I hope that you share this message with her for me!
Louise Siegel
April 29, 2020
Crystal Freeman
April 20, 2020
Ms. Keke and I think her name is Christina, I'm not sure but they are the best
Janie “Princess” Adams
April 16, 2020
Kay-Kay was the absolute best!! She was helpful, courteous, and polite!
Stephanie Hill
April 16, 2020
Amazing customer service. The ladies who work at this location go beyond the job. They were patient, helpful, though. I just can’t say enough about Kay and her co worker. I will always use this location as long as they work here.
Mark Caban
April 9, 2020
Yamil Rojas
April 6, 2020
Dwight Walker
April 2, 2020
Joie Foust
March 22, 2020
Ms. Kay Kay offered great customer service and the establishment was extremely clean.
Diovion Gallimore
March 19, 2020
This is my second year storing with Cubesmart. Again, I was helped by the KayKay Thomas! Not only is she hilarious, but her heart is huge! She stayed past her shift to help me and my boyfriend make sure our storing needs were met! Beyond great customer service. In this time on crisis, KayKay is remaining patient and helpful... all with a smile on her face. Thank you! CubeSmart needs more dedicated workers like Ms. Thomas!!! See you next time!
Craig Freeman
March 18, 2020
Live these folks. Right around the corner from the AUC. Helpful staff. Made it easy to store. Facility is remarkably clean. Great security from front door through to your unit.
Mizz Crystal
March 16, 2020
Jartavius Edmond
March 14, 2020
Kay Kay Thomas absolutely the best employee I’ve witnessed. She’s was exceptional and patient!
Shannon Lain
March 11, 2020
I have had the best experience here at CubeSmart. Christie and KayKay are the best. They were very professional while making us feel like family. Our time was well spent as we were transitioning to our new location.
Yung Yola
March 8, 2020
Great staff ! Clean ! Helpful ! S/0 Kay-Kay ??
charmain lawson
March 6, 2020
I rate this location 5 star for several reasons: ..cleanliness (inside & outside) ...great customer service...Christie & Manager. KK has gone over and beyond to assist with my storage and payment needs Great location!!!!
Lorinda Montgomery
March 4, 2020
Christie Simmons was a joy to work with. Such a pleasant personality. She got me in and out quickly.
Mr Flint
March 3, 2020
Tree Top
February 28, 2020
a.m. s
February 23, 2020
A little costly, but smart layout
Lisa S
February 8, 2020
The general manager Kk was very nice and helpful. Made the process smooth.
Angela P.
February 6, 2020
The place was clean and they gave us a good price but a few months later we got a post card stating the price of the storage changed to a much higher price. So we were faced with the decision to pay more than what were were promised or get a new haul and find a new place to store our items. It was much easier to pay the higher price than to move everything. The old switch-a-roo
Mila
January 25, 2020
How is that the employee calls me and I tell her I’m coming, she said her last appointment is at 4 even though they close at 5. I arrived at 3:14 and there is a sign on the door that says “at lunch.” I can see her eating at the desk and she points to the sign and mouths at lunch lol Who has lunch at 3:14 pm. The door is locked so I can’t go in to at least tell her I just want to see the storage. Professionalism seems to be hard to find these days. I’ll take my money elsewhere.
Kayla E (KayKay)
January 21, 2020
Awesome staff and the facility has great access hours. Their moving supplies are budget friendly. I am pleasantly surprised. Kay-Kay was quick and responsive to my needs. I would definitely recommend this location.
Julie Miler
January 19, 2020
Halley Tiefert
January 4, 2020
I used a storage unit here for a little over 8 months and had a wonderful experience. The facilities are clean and well kept and the staff is consistently kind and helpful, especially Kay Kay!
Shanterrell Gaither
January 2, 2020
Tiwauna was very helpful she greeted me she was the best i will refer her to my friends and family
jerry dunning
December 18, 2019
Trell Po
December 9, 2019
Christie and KayKay was amazing and helped me get my storage together very quickly and a few good laughs I highly recommend coming to see them if you need a storage in Atlanta.
Jerome Bryan
December 3, 2019
Kay Kay Thomas and Christie Simmons were absolutely amazing. They made the move in smooth and easy. I definitely recommend this location location.
Christina Mixon
November 21, 2019
Constant issues. Purge of automated payments, limited access to carts, issues with elevators. It's always one thing after another, so I'm constantly having to re-arrange my day because of it.
Blake Pilgreen
October 20, 2019
I love the convenient location and Christie Simmons was so helpful and kind. She also walked us through everything with a smile on her face! We will be repeat customers again.
Kelly Fox
October 20, 2019
Very convenient location, easy to find and very clean. Christie Simmons took amazing care of us, got us set up and the process was quick and easy! Thank you Christie! We will definitely use this location for any other storage needs.
Angela Renfroe
October 20, 2019
Clean and well lit.
MICHAEL WALLS
October 6, 2019
Althea Barney
October 3, 2019
Ms kay kay is the best with good. Customer service skills
Gary Cooper
October 2, 2019
Very clean and beautiful place
Brenda Jones
October 2, 2019
Tonisha Flagg
September 29, 2019
We use this storage place and it's so clean. I love it
Shonte Press
September 24, 2019
I've been renting a storage unit at this facility since they opened earlier this year. My experience has been absolutely amazing! Upon my initial visit, I met Christie, the store manager. She has always gone ABOVE and BEYOND the call of duty in helping me to navigate any concerns or logistics when it came to my unit. A few months ago I met her co-worker, KK. She too has been a true pleasure to work with. I've used several storage companies throughout my lifetime and travels and I can honestly say that working with this location and the staff here has been the most pleasurable experience by far! In addition, this location is centrally located and very easy to access. If you are considering storing with CubeSmart on Whitehall St., think no more, it's a no brainer!!!
Jermaine Thomas
September 12, 2019
Travis W
August 30, 2019
If feels safe and clean.
Olivia Lawson
August 10, 2019
I have been looking for storage options and had called in weeks ago to inquire for further details. I received no response. I decided to visit the facility instead earlier this week. It was a nightmare. The people present were rude and hard to deal with. I don't know if it was a bad day but they came across unprofessional and the attitude was uncalled for. I will be taking my business elsewhere.
Max Unruh
August 7, 2019
Clean, Beautiful Facility.. Staff is friendly and does a good job!!
Nehemiah Ravenna
July 18, 2019
Christie S. is phenomenal! I was referred to CubeSmart by a friend and had to make a quick move. Christie went above and beyond to assist me and make sure my experience was great. She is truly an angel and asset to your company. I will forever be grateful for the compassion and patience she showed me during my move in process. It’s never easy moving but Christie and CubeSmart made it bearable. Thank you for everything and God bless
Malik Faulks
July 1, 2019
This place is very clean. The staff is friendly and the price is affordable.
Punkin Punkin
June 30, 2019
Clean spacious and very satisfying I Love This Place.
Jennifer Williams
June 27, 2019
We were immediately greeted with a warm welcome from the Christie. Christie worked with us to ensure we understood the process as well as provided outstanding customer service. The facility is only 3 months old so everything is new and clean. We were very please with the services and the facility.
Clevon Colbert
June 22, 2019
Christian Dillard
June 21, 2019
vicki witherspoon
June 18, 2019
This place was so NEEDED I LOVE it, build more storage places.
Fatimah Bashir
June 18, 2019
Jelawn Sims
June 17, 2019
eboni booker
June 12, 2019
absolute terrible experience. i cannot wait to be able to move my items from this storage. manager was not accommodating by any means and has not yet grasped the concept of good customer service... and kept saying "period" over the phone as if she thinks she's one of the citygirl rappers. 1 star
Dara Dyer
June 11, 2019
Christie was the absolute bomb!!! Storage is never easy but she took such good care of me. Girlfriend has earned a raise!
Charles Whatley
June 5, 2019
Excellent customer service, facility is clean and safe. Christie was great and handled our close-out quickly. Would definitely rent a unit again or recommend for short-term or long-term storage.
Robyn Howard
June 2, 2019
Kevin Carter
May 29, 2019
Everything is new and clean
Jeanette McIntosh
May 18, 2019
Great customer service! Manager Christie was so helpful and the storage building was very clean. I rented a 5'x5' storage space which was perfect for a dorm size room. I will use them again.
Delphine Fontenot
May 12, 2019
Loved it! They were kind and efficient. I feel comfortable leaving my stuff there!
Latondra Roberts
May 12, 2019
Jolanda M. Malone
May 10, 2019
ABSOLUTELY STELLAR CUSTOMER SERVICE!!! This was my first time ever in life putting anything in storage and Christie made this a very enjoyable experience. The facility has only been open for a few months, is well lit and has plenty of room to move larger items into the building, onto the elevator and to your final unit. There are also (2) flatbed dollies at each entrance for use. Thank you, Christie for easing my mind:)))
April Lewis
May 10, 2019
Awesome service and beautiful facility I love KayKay
Onjada Richardson
May 7, 2019
Both Christie and KK were fantastic. They were efficient, customer service focused, and pleasant. I would recommend this location for your self storage needs.
Rondesha Rose
May 5, 2019
Customer service was great. Christie Simmons was very helpful and explained everything well. Everything was completed in a timely manner and she gave great advice on buying a lock for the unit I selected. Overall, everything went well.
Liza Dorsey
April 26, 2019
Javen Logan
April 25, 2019
Me. Christie Simmons was very patient with me and answered all my questions. She was very sweet nice. She also knew what she was talking about. I appreciated her service
Shahidah Ahmad
April 25, 2019
William McFarland
April 22, 2019
Great experience at CubeSmart. I've suffered through other storage facilities/companies (ugh!) but CubeSmart was positively different. Christie was professional, pleasant and very caring of our needs. The tour of the facility was unrushed and informative. Most importantly, the facility was clean and safety/security seemed a major focus. Just wish the Atlanta Whitehall location had the moving truck mentioned in the marketing literature. Will surely recommend to family and friends.
Crystal Phillips
April 21, 2019
Christy was super helpful and pleasant from the time I submitted my request online. She took the time once I arrived and offered me a tour of the facility. She even offered refreshments. Truly a breath of fresh air in a world where good customer service is non-existent. Thanks Christy! You're a superstar and it did not go unnoticed.
Vikki Ficklin
April 9, 2019
The check-in process was simple, and customer service was excellent!
Tina Banee
April 8, 2019
My move in was super easy thanks to Christie. She took the time to answer all my questions and she made suggestions without being condescending. The facility was very clean and organized.
Niecey Bailey
April 6, 2019
Christie Simmons was a great person when it came to her help take care of every single thing and that was great .Thy took thy time and support my every needs clean place and I must say I do think u would and should use cube smart ????????????
Angela Williams
April 5, 2019
Wes Jones
March 29, 2019
Brooke Vestal
March 25, 2019
She was so kind wonderful and patient. Thank you!
John Wesley Scales
March 25, 2019
excellent service
Charles Allen
March 3, 2019
Christie was awesome to work with
Brian Hillmann
March 1, 2019
Christie and Jessica were a pleasure to do business with. It's a clean well run operation and if you need storage this is a wonderful place.
