Reserve a Unit
10 feet by 20 feet Storage UnitLarge 10'x20'*
plus First Month Free
10 feet by 20 feet Storage Unit10'x20'* Storage Unit
- Climate Controlled
- Elevator Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
4771 S Atlanta Rd Se
Atlanta, GA 30339
Office Hours
Monday: 9:30 AM–6:00 PM Tuesday: Closed Wednesday–Saturday: 9:30 AM–6:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payments Accepted: Log on to our website to pay your bill from the comfort of your own home.
- Month-to-Month Leases Available: You're sure to appreciate the convenience of our month-to-month leases.
- Deliveries Accepted: Cut back on the amount of work you need to do by having items conveniently shipped to our facility.
- Outside Parking Available: Our outdoor parking is exceptionally convenient and accessible.
- Dollies/Handcarts Available: Move and rearrange items easily.
- Resident Manager: On-site managers allow us to provide superior customer service.
- Bellhop Moving Service: Book a contact-free move into storage with national moving provider Bellhop.
- Military Discounts: Enjoy perks for serving our country with our money-saving military discounts for active duty military at move-in.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
- Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
4771 S Atlanta Rd Se
Atlanta, GA 30339
Office Hours
Monday: 9:30 AM–6:00 PM Tuesday: Closed Wednesday–Saturday: 9:30 AM–6:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday: 9:30 AM–6:00 PM Tuesday: Closed Wednesday–Saturday: 9:30 AM–6:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Shadonya Northington
February 20, 2024
Not bad on access and cleanliness. So far confusingly advertised for free month. I don't see the free month as of yet. Ratings change, let's see how this goes.
Nisi Moore
February 4, 2024
The manager was awesome!!!!! She made my move in seamless. She was very polite and went a step above!! I think her name was Lisa. Thank you so much for being so kind and helping me out !!!
Alyce Keys
December 27, 2023
I have been utilizing cube smart as my storage facility since 7/12/23. From that day forward there have been constant issues. Firstly when I went in to sign my paperwork on a time crunch in between work, and I made the young lady aware that I had my own lock and she told me that I would need to return the green lock that was on the unit (not even mentioning to return the other lock that is usually sold or added to the unit cost). I told her that I wasn't moving into the unit until 7/28/23 and she never mentioned that I would be charged if I didn’t return the lock within 48hrs although I literally told her when I planned to move in. Two days later I get a voicemail from the same lady saying I was being charged a late fee for not returning the green lock. I hadn't even accessed the unit yet because I wasn't moving for another 2 weeks, Not to mention I brought my lock with me the day I signed my papers so why wouldn’t she say "ma'am you should put the lock on the unit now so you wont be charged because you only have 48hrs from TODAY!". The second issue occurred the week of my move when I found a puddle of water in my unit on the Monday 7/24. I called the manager and made them aware of the puddle and took pictures and put in a work request to have it fixed and prior to me moving in on that Friday 7/28. The day of move in my door code wouldn’t work, there was a sign on the door that the lady would be back at a specific time (we waited an hour and she never came back/30mins past time). I call corporate again to see if I can get another code. They provided a emergency door code that I had to use for 2 months because it was never fixed (I addressed this issue with the same young lady btw face to face when I came to check if the water issue was addressed, midweek). The third issue occurred 11/19 when I needed to access my unit to get some work items. Well, that didn't happen because there was a red lock on my unit enabling me from accessing it as if my account wasn't paid to date (they had just retrieved their payment on 11/12). I called corporate again explaining the issue. The woman was very understanding and stated that there was nothing mentioning the purpose of the lock on my unit so it must've been a mistake. I specifically asked to speak to the regional manager to resolve the matter. I was told that regional managers are required to call within 48hrs which would have been 11/21 and here it is 12/27, I never received a call from ANYONE within that time frame! I had to go purchase more work items the next day, when I should have been able to access my own. I called the store 4x on 11/20 and got no answer or returned call until that evening. I was called by the store manager again, who was very nice (but still no upper management) on 11/27 letting me know that the regional manager applied a $42 discount on my rent that I was notified a week earlier (via mail) was going up $42. So he basically discounted me the difference of what I was already paying every single month ON TIME! Must I mention the list of other issues that I've experienced such the door being stuck open for anyone to access the facility, the disgusting bathroom, two dolly’s for a 100+ unit facility (so imagine multiple people moving in on the same day), the elevator light the was broken (dark for two months), completely full humidity bags I keep and have to change monthly in my unit due to moisture (probably also due to the thermostat being kept on the highest temp listed in contract 80° in blazing summer temps and at the lowest in winter months). This has been by far the worse storage renting experience I have ever had and I don't plan on staying! I really hope they find some resolutions for the facility and customers like me who've had to suffer through these inconveniences and poor customer service. I would not recommend to anyone ever.
Kellie Sutton-Thomas
December 10, 2023
Excellent service- Thank you!
Kai Khalifah
November 21, 2023
I was VERBALLY ASSAULTED! At this point just say the bathroom is for staff use only so no one will have to go through what I went through! I kindly asked the black female with the black skullcap and tiny braids to use the bathroom! She immediately got disrespectful stating that when she is not there NO ONE WILL BE USING THIS BATHROOM! I’m like okay! 3 minutes into using the restroom she starts banging on the door like a psychopath! She immediately lies and says someone else needed to go but I was the only person there! Then she goes on this rant about how people are keeping the bathroom nasty and washing dishes in the sink! I told her that it had absolutely nothing to do with me! But she continued her rant yelling and degrading me and belittling me! I’ve never seen her before in my life for her to be accusing me of these things! I had rented a storage unit since May and had been happy until this incident! I immediately moved out because customer service is extremely important to me and I didn’t do anything wrong to be treated in this manner! This incident occurred 11/13/2023 ~Sadasha Douglas
Maleta Hilliard
November 6, 2023
This initial post is based on the service. I came in a few weeks prior while looking for a unit and was greeted by Lisa at the front desk. She answered all of my questions and took me to see all the sizes I needed to view to make a decision. She was patient and took the time to explain my options, requirements, and next steps. I came back a few weeks later to move in and was met with the same level of quality service. During both visits, the property was clean, as well as the halls and units I viewed.
Cheryl C. Jones
October 11, 2023
Excellent people and facility.
Victoria Raymond
October 9, 2023
Greetings! I was very pleased with the level of support I received from “ Lisa” who is at the center located in Georgia off of Atlanta rd. She was informative, pleasant and patient. She really took the time out to make my transition smooth. Thanks again!
Greg Perkins
October 6, 2023
Excellent service. Lisa gave me clear directions with no issues at all.
Ronnie Moncrief
October 2, 2023
I had a wonderful experience. Lisa was very nice, professional and patient with me. I found just what I needed at a reasonable price and would highly recommend.
Lola Sokera
October 2, 2023
Do not put your stuff in the storage company they will sell your stuff. They will charge you all these fees and the district manager that they have is terrible.
joe dauda
September 20, 2023
Roach and mold problems. I had to throw away some boxes
Liz Lewis
September 15, 2023
Lisa is amazing, patient and very knowledgeable about the units! Thanks for great professional service!
Rana Singleton
September 14, 2023
The customer service is terrible. They charged my card for a month that I no longer occupied the storage unit. No one ever answers at the store nor the store manager line. I went by and was promised the charge would be reversed and it was not. This has been going on for weeks now. I left several messages for the district manager, Debbie Kelly, and she also has not returned my calls. Even when I stopped by they were rude to other customers as well.
JOANN BERNAT
August 17, 2023
Very Clean, 2 working elevators, convenient, super front desk employee, easy access.
Body Essence By Dionne
May 29, 2023
The process was smooth and seamless and in a world of chaos (the move itself) I truly appreciated that!
Wayna Taylor
May 18, 2023
The facility was clean and easily accessible. I rated a 9 instead of 10 (4 instead of 5) because there was rarely anyone there at the front desk, especially during the time I was vetting out storage facilities and which meant I made a couple of trips there to view the available units. However, the communication channels (800 number, and email), billing, and entry were great. So overall, the process from beginning to end would make me use this facility again should I need storage.
Melanie K.
May 11, 2023
Price gouging for loyal customers. No thank you!
Pilot Penny
March 23, 2023
Was not open during open hours.
Alex Lovato
February 20, 2023
I worked with Ashely Patterson to get a bigger Unit and she was very helpful. ??She made the process very easy and seamless. She was also able to answer any and all my questions. 10/10!
Kammarah Perry
February 3, 2023
I am irritated. I had to call Corporate to get a call back because this location has staffing issues. So after sending a few emails, leaving a few messages and actually coming to this location today...which by the way is closed on Tuesdays and should have opened at 9:30 am but didn't open until maybe 1pm. I'm OVER IT.
Craig Jones
January 24, 2023
Scott Walker
January 24, 2023
Cathy Reed
January 15, 2023
Clean, pest free, amazing customer service. Would come back in an instant!!
John James
December 14, 2022
This is the second move I've chosen to use this facility to store my furniture and belongings, with no disappointment whatsoever. Quincy at the front desk has always recommended and given me the best value while providing quality customer service. He is always friendly and patient. Whether it's for a month or over a year, choose this CubeSmart
Shenna McKenzie
December 4, 2022
friendly staff and clean facility. great upgrade from previous facility
Dominic Burton
November 28, 2022
Lauri Lynn Jeffares
November 18, 2022
Quincy has been amazing and incredibly accommodating! The units are spotless! So glad we chose CubeSmart!
A D
November 17, 2022
Stephen Jones
November 16, 2022
I just recently moved some stuff into storage and I thought it was going to be a headache. Quincy was so helpful and informative and honestly made a difficult moving day end with everybody in a good mood because of his kindness. I can't thank him enough.
Paris Fletcher
November 11, 2022
Where do I even start? My fiancé and I were looking for a storage unit and decided to get one at Cube Smart. Quincy was soooo helpful! He explained all of our options and gave us recommendations based upon what we were looking to store. He was patient, kind, and very accommodating. His customer service alone made us extremely happy. If you see this Quincy, you are the absolute best! Thank you.
olga howell
October 8, 2022
Quincy is excellent and very personable/helpful. Thanks
LaNiece
September 15, 2022
The staff was great. I never had an issue with getting in and out of the facility. The two biggest things are when I removed my item there were no bug in anything and the second thing was that all my item were accounted for.
Gui Bardel
September 11, 2022
I have a storage unit at CubeSmart store0535 for 2 years now and the mgr Mr. Quincy W. and fill in Mr. Travis S. commitment to delivering excellent customer service exceeds expectations. It is clearly the culture at this CubeSmart to ensure whoever works there places customers first. I highly recommend this facility for your storage needs. It is always clean, neat and tidy and price is reasonable.
Regina Boujja
September 9, 2022
Quincy Wills, the manager showed my sister and I a couple of units that we were interested in. Quincy was patient, kind and understanding. This is a great place to store the things that matter to you. The units are clean and the temperature in the units are perfect. Today, my sister rented a unit and is very satisfied. Quincy, thank you for making our day great!!!
Sylvia McMillan
September 9, 2022
Quincy went above and beyond to make our move flawless!
Jako VdL
September 9, 2022
Access to our storage unit was always easy; location was clean and well managed; apart from one encounter with a manager that was extremely bad, my experiences with Cubesmart staff was always very positive and proactive
Bridget Jobe
August 9, 2022
The very first assignment, I think his name is Quincy was polite,helpful with great communication skills! Easy to pay and the building was kept clean and free of bugs and rodents.
Illdya Mattox
August 4, 2022
Sherise Sanderson
June 16, 2022
Visited location and spoke with Quincy whom was wonderful and very knowledgeable of CubeSmart. Thank you Quincy for your assistance today!
Mike Scott
April 19, 2022
It couldn’t have been easier. Quincy showed the unit I had reserved online and got my billing set up with no issues. The facility is very clean and well kept.
Gabrielle Miller
March 29, 2022
Quincy at CubeSmart has the most amazing customer service! I booked my reservation online, but he called to welcome me to the facility! I was even shown where my storage unit was located and greeted with a welcome package! If you need a friendly, climate control storage unit, then CubeSmart is the way to go!
Torri Stokes
March 26, 2022
Quincy was amazing. He ensured that my transaction was completely hassle free and extended the best service possible. Thank you!
Valerie Randolph
September 2, 2021
Michelle Mills
August 10, 2021
Great experience from start to finish. Quincy was training a manager for another store - very obvious he took pride in his job. I was advised on the best options for my situation and greeted with a wave and a smile every time I entered the building.
trina jones
August 1, 2021
Check in was simple. Each employee that I spoke to was so professional and helpful.
Jahvada Young
July 31, 2021
Cherrell was kind and very helpful. She informed me with everything I needed for my cubesmart storage. Thank you will recommend.
op_ paw_patrol
July 29, 2021
The CubeSmart experience was the best it was very affordable. staff was extremely professional and Quincy was so helpful. I am so glad I found them.
Tammy Mitchell
July 25, 2021
Super efficient and professional manager! 10/10 would do business with again. Thank you!
J Knox
July 22, 2021
Kumari D'Shay
June 14, 2021
My check in was absolutely wonderful! Smooth, simple process, and very quick. I also appreciate the cast dollies that were available onsite to assist with moving everything. 10/10, would highly recommend.
Valerie Alston
June 8, 2021
Secure and dust free storage space!
Krystal Cansler
May 27, 2021
Sedrena is the best at her job. I came in today to make my payment an she was very helpful in assisting me. She was a breath of fresh air. Thank you Sedrena for all your help.
Devarryl Wood
May 11, 2021
Thank you Drena for the southern hospitality. Taking a bad move day to an great move even helping with getting movers Thanks!!
Valda Williams
May 11, 2021
I came into Cubesmart yesterday with the intentions on just looking,this young lady was very sweet and her professionalism was amazing keep up the awesome work Drina
Timothy Brinson
May 11, 2021
Cherrell was superb in how she serviced us in our first visit at 5:55pm right before closing. One of the main reasons we return and rented a space from her is because of her professionalism and bubbly attitude. Being in business we understand the importance of how great customer service goes a long way. It will always reap a harvest immediately or in the future. Thank you Tim & Lou
jeffrey wilson
April 12, 2021
The staff is always helpful and friendly. The place is clean and in a great location. The rates are high I would like to see them lower.
Eric Sever
March 14, 2021
Decent, clean very friendly. Only issue is rates seemed to go up every 6-8 months.
Celeste Wells
February 22, 2021
The worst harassment
Chris Hecke
February 11, 2021
Cherrell was fantastic: Kind, helpful, patient and clear! Moving items into storage was by far the easiest part of moving day.
Rebekah Wells
February 2, 2021
Irene
January 24, 2021
Sherrell is the manager at this location, and every time I have interacted with her -- from first moving in to making changes to the storage unit / account -- she has been patient, professional, and helpful. Access hours are long making it possible to move after work or on the weekends. A great experience at this CubeSmart location. Thank you!
meadows empire
January 12, 2021
GM Cherrell Thaxton was very professional and made sure I had everything I needed as well as understanding CubeSmart rules. Thanks
T Stew
December 29, 2020
I needed a storage last minute and was able to helped extremely fast! When I applied online I received a phone call in a timely manner to check in if I was good, it was best for me to come in when I came in to fill out my lease I was helped by Cherrell and not only was she friendly and warm but she was honest about what storage would be best for me. The entire process was exactly what I needed it to be in these stressful times. Thank you Cherrell for a smooth and warm experience!
Al Webb
December 28, 2020
rodney jones
November 10, 2020
online process was very easy, the property and the unit was very clean. Thank you Cherell for outstanding customer service
Christina Ceasar-Anderson
November 7, 2020
It was easy, reasonable, & clean. The no contact online app , payment& information was great!
V. Bradley
October 14, 2020
Cherrelle and Kia were super professional and very patient with me. They both were knowledgeable about the services offered. The storage unit was very clean and ready to move in!!!
Dave Bauer
October 8, 2020
Kia was outstanding! Made the sign up an easy
MIke Lyons
September 28, 2020
The customer service! And because the storage space were nice and clean and also convenient.
Daphne Turner
September 23, 2020
Cherelle is amazing. Rent Here
Sarah Gibson
September 23, 2020
Great customer service, clean property
Lauren Underwood
September 17, 2020
So easy to join... I appreciate the manager and her helping me with my questions...
Emmy Santiago
August 26, 2020
So far so good! I haven’t moved my things in yet, but so far the customer service has been great. Cherrell is very sweet, helpful, and informative. She has made my experience seamless so far! Also, when seeing the facility, everything was very clean.
Eric Wells
August 10, 2020
Cherrell Thaxton is an exceptional employee at CubeSmart. She was very knowledgeable of the store/warehouse. Cherrell also answered all my questions eagerly and with complete professionalism. I will definitely return to this location because of her display of extraordinary customer service.
Bonnie Solid
August 2, 2020
The staff were always professional & helpful. The entire team at my location was 100% knowledgeable & kind. I had a totally first rate experience.Quincy Wells is the General Manager. The store location is 4771 S. Atlanta Road. Atlanta, Ga. 30339.
Matthew Leonard
July 25, 2020
No hassle move in. The lock was waiting in the unit and the plastic had even been cut so we didn’t have to fight trying to open up the lock.
Krissi Gore
July 25, 2020
Very nice and professional staff, clean facility, easy process.
C H
July 21, 2020
Friendly staff Easy to complete rental process Storage units are wonderful
Princess Roman
May 23, 2020
Quincy has been the best in the 3 years I hv been at the smyrna location. He has always been professional and handy.
thedjaone
May 10, 2020
Great service the 3years i was there
Teronzo
February 22, 2020
Terrance had excellent customer service.. I was in and out
zuly rivera
February 12, 2020
this people jus want money !!!!they really bad !!!storage units!!
Keith Teamer
January 16, 2020
Awesome facility and management. I enjoy stopping by and talking with Quincy the manager. He has always been professional and interested in my feedback. A great place for your storage needs.
Marian H
January 5, 2020
Ajay Kalyan
December 4, 2019
Quincy was very helpful and efficient. Would recommend
Kate Farmer
November 10, 2019
We decided to get a storage unit, researched local rental places, reserved a unit, drove up and looked at it, rented it, and were able to start loading it up within a 2 hour period. Mr. Quincy Willis and Ms. Amanda Dosh were so great with all of our questions and sat with us while I read the entire contract. This is easily the nicest and least expensive place around. Also, their policies are not to be beaten - no commitment month to month!!! The managers took time to show us around the facility, show us how the storage unit doors and locks work, show us the entryway, and try out our new passcode to get in to ensure it worked. They really spent time with us to make us comfortable. Easily the easiest part of the moving process was working with CubeSmart, Quincy Willis, and Amanda Dosh!
Jarrett Schleyer
October 31, 2019
I just rented a cube from the S. Atlanta Road Cubesmart for two months. Overall, the storage unit was what we needed but my experience with management was negative. I would probably rent another storage unit through CubeSmart in the future but not from this location. Be aware that you will be forced to buy a specific type of lock which they sell you but don't tell you about in advance. They also don't notify you when you make a reservation but you need to bring your insurance declaration with you if you have a home policy; otherwise, they will charge you automatically a monthly fee. I felt that they intentionally left out the details of the lock and insurance as they are add-on fees over and above the pricing that they quote you when you make a reservation. A little more transparency from management at this location would go a long way.
Amish Thakker
September 8, 2019
Great service! Very personable and helpful!
Essye Jones
August 25, 2019
I was Looking for storage space for my Daughter as she was moving and has way too much for her new place.. I checked several places, but by far after meeting with Amanda and later Quincy, I knew your company was where I wanted her things to go.. The other place was less in price, but your persons totally sold me on your place of business!! Thank you Amanda and Quincy for your very personalized service.
Simply Sandra
August 10, 2019
Great customer service, and I had a great move in and move out experince!
Ash R
August 8, 2019
Jessie has great customer service!! She was very friendly and answered any and all questions my husband and I had. We brought our 3 elementary school aged children with us and they even said she was nice!! Keep it up!
Charles Dixon
July 29, 2019
Quincy Wills and Amanda Dosh, highly professional, with personality.
BEAT INC
July 14, 2019
Cubesmart agent Quincy is stellar! Always service with a smile. Lot & hallways are always tidy.
Robinson T
June 14, 2019
I have nothing but good things to say about Cubesmart on S. Atlanta Rd. The staff is very courteous and professional. Whenever I have a problem Quincy the senior manager and his staff helps me with my problem. It has been my pleasure to work with him and his staff. The facility is clean and the storage here is reasonably priced.
Sage Gardner
June 10, 2019
I love the professionalism about this facility. I went in one day to speak with someone, look at the unit I would be moving in and by that weekend I was all moved in. Very accommodating, courtesious, and professional. Also, the facility is kept very clean which was my biggest concern especially after leaving my previous storage unit. I feel like my property is very safe.
Nikki Andrews
June 2, 2019
I decided to rent from Cube Smart after first going to 'Your Extra Attic' less than a mile away. The Cube Smart rep was nice, knowledgeable and the prices are affordable and make sense (i.e., not overpriced because of the Vinings location). The building is clean, climate controlled and secure. I would recommend this to anyone looking for storage. UPDATE: Jan 2021 - I decided to move to another storage space after the second rate increase in less than 18 months. I've had spaces at other locations for years without any change in price. Please keep this in mind prior to renting.
erin stacklyn
May 21, 2019
I had a great experience coming in to set up a new storage unit with Jessie. She was super friendly and helpful!
Chris Davis
May 14, 2019
Customer service at this facility is great! Quincy helped set up my unit, and made sure everything went smoothly when I needed to use their moving van.
Madeline Carr
May 10, 2019
What's the name Rosa Rosa Quincy and Rosa are very nice people they help me to be able to take care of things that I need to get taken care of, and they're very kind and courteous. I recommend this storage facility it's very clean and organized. Thank you
Sommer Henry
May 9, 2019
I enjoyed my experience at CubeSmart! The store manager is very friendly and pleasant, making my stressful move a ton more manageable. He was also very accommodating. Will definitely keep them in mind for the future!
TERRIE Johansen
May 6, 2019
Both managers at this store are understanding and informative. They were very patient with us while we were really stressed!
Stacy Axel
April 29, 2019
Rosa is amazing!
Jonathan Young
April 6, 2019
Quincy always takes care of me while at this location. Customer service is first-class all the time.
J P
March 22, 2019
The location is clean anytime I've gone there. Ask for Quincy, he is very helpful!
Aye Cee
March 9, 2019
I initially spoke with Quincy on the phone. He was very professional and pleasant in answering all of my questions. When we went to the property, Rosa was super nice and very helpful explaining the storage rental process. I look forward to having them as the management team for the duration of my rental.
Cheryl Jordan
March 2, 2019
Quincy was a pleasure to work with. He was thorough and conscientious. He ask great questions and was excellent with follow-through.He identified my need to downsize from a larger unit to a smaller one. He is definitely an asset to your organization.
R Trice
February 8, 2019
I'm so grateful for the superb professional service I recieved from Quincy and Rosa during an anxious time, they made me feel reassured and relaxed. I Sooo Appreciate Great Service, and these two Cube Smart employees are the epitome of Excellent Customer Service
LaShonda Tenner
December 22, 2018
Quincy W. did an outstanding job with bringing me comfort with my decision to store my furniture with CubeSmart! He was welcoming, informative and helpful. I will be recommending your facility to my friends and family for all of their storage needs.
Quincy Lamar Wills
December 21, 2018
Quincy and Rosa are the bomb!!! They are genuine and just overall nice people!
Nina Brathwaite ,
October 29, 2018
MBA Venture Group LLC
October 18, 2018
Rosa was great. Very helpful and pleasant!
Danna
September 30, 2018
I stored my items here for 7 years while living abroad. The rent nearly doubled during that time. That is acceptable with inflation, however, the staff does not seem to take into account long time customers. I think they just want new customers in and to hell with old. Also, the original property manager had a major attitude problem. I was glad to see her go. Recently, I had a friend move into his own unit and he forgot to mention that I referred him. Once I notified the CubeSmart staff of this, they refused to honor the 1 month free promotion for referrals. To me, if a customer has been paying every month, on time, for seven years, you can make a small accommodation for their patronage. When businesses do not recognize that customers have many other options, that speaks volumes. Anyways, happy storing.
Cantey Deeter
September 10, 2018
Frances Solomon
September 1, 2018
Jeffery Felton
June 26, 2018
Quincy and Rosa were very professional and polite. The facility is clean and well lit. This was a great storage experience. Rosa is a joy to talk too!!
QUEEN RUTHERFORD
June 10, 2018
Quincy was exceptional. We had an unexpected move & needed a storage space immediately. He helped my family & I get everything situated in less than 30 mins. (Including viewing the storage space & signing contract). My CubeSmart experience was a good one thanks to Quincy I’ll most definitely recommend them (especially this location) to anyone I know that needs some storage space.
drliz Bryant
May 30, 2018
This facility is so clean and customer friendly. The front office is exceptional and offers many conveniences. The climate control feature is essential in the Atlanta climate. Rosa was extremely helpful and knowledgeable as she assisted me in choosing a storage unit. I highly recommend this easily accessible facility.
Laura Vaccaro
May 3, 2018
Very clean and nice people on staff. Storing furniture until we move out of the area.
Racheal Davila
April 28, 2018
My first time getting a storage unit and I had a wonderful experience with Rosa. She was very helpful and polite..... the units were clean I was very pleased????
Jimmy Mitchell
March 24, 2018
Dave Truesdel
March 22, 2018
Rosa and Quincy were extremely courteous and helped me find a unit that was perfect for my needs. I was very satisfied.
BeConnects
March 12, 2018
The facility is clean, secure, and reasonably priced! Rosa, the onsite manager, displayed excellent customer service throughout my entire rental experience!
Sam Austin
March 1, 2018
Quincy helped me today and has been a big help during our association with CubeSmart!! Done
Christine Hartman
February 28, 2018
Quincy rocks!!
Joseph Wilson
February 25, 2018
Rosa displayed extraordinary customer service and represented the company very well... Will be referring others
H
February 25, 2018
Miss Rosa ,gave real good service in my time of need. This company is in a great location, and very clean. With the steps I'm making in life it was great to have no problems and only help. This service is awesome.
Towanna davis
February 10, 2018
Rosa was very great and helpful...
Vincent Davis-Teague
February 10, 2018
Very nice service very clean extremly respecful also Rosa was extremly nice Thank You For The Service Hope To Come Again Soon Thank You!!!!!
dopeta_ 16.
February 10, 2018
Rosa gave great service
Anthony Davis Teague
February 10, 2018
Miss rosa was a great help she nice women and a great and sfe place to but our stuff nice place
Spencer Murray
January 26, 2018
Visited the location on South Atlanta Rd. Quincy was personable and professional. He represents the company well. He was very patient while showing me different units. I really appreciated his service. I highly recommend CubeSmart for anyone looking for storage space that's accompanied by superb service.
Michael Kell
December 12, 2017
FyNesse Quincy and Matthew did an excellent good as managers. Place is clean and well maintained. I recommend to those living in Vinings, Ga. Thanks everyone. Pastor Kell
F Grant
December 9, 2017
Fy' Nesse McIntosh, the customer service representative exemplified great customer service with a smile..Helping a friend to move- moves can be very stressful. She exudes patience as we decided upon the right unit..Very friendly and professional..
Will Hamilton
October 25, 2017
Brian Ussery
October 13, 2017
Shirley Moon
August 1, 2017
Kent, was friendly, FAST, and more then professional. Awesome service!
Sameerah Matthews
June 19, 2017
Friendly staff, CLEAN facilities, conveniently off 285 S/N
chris Zaib
May 17, 2017
Joseph R Vetterlein
May 10, 2017
Kent Jones is a complete Manager;sharply knowledgeable,focused and very pleasant to deal with and be in his presence! I should know after using storage facilities for over 4oyears and having to deal often with inept management..............
Carmen Sudduth
March 28, 2017
Needed storage quickly and was referred to Kent at this location by a close friend who works for CubeSmart. He was very informative, professional and helpful. Will recommend CubeSmart to friends and family looking for storage in the future.
Jacque LaBelle
March 22, 2017
Campaign2 Grow
November 26, 2016
Friendly, helpful and clean.
David Olds
November 25, 2016
Clean, safe & expensive.
Aaron Harris
May 29, 2016
Great experience! Great service! Great facilities! Give them a shot
Theresa Davenport
May 20, 2016
Kelonna is the best she is very knowledgeable and passionate abot the customer service provided.Thanks for a GREAT experience.
Terry Scott
May 18, 2016
Kent and Kionna were wonderful! Why? They were very patient in explaining all my options in a caring non intimidating fashion. Thank you!
Sue Dwiggins
May 15, 2016
My experience was fantastic. Ken and Keionna treated me so kindly. Highly recommend this self storage.
Frank “Car Guy” Brooks
May 1, 2016
Keionna was great!!
Rikki Luck
May 1, 2016
I started using this storage location after being absolutely outraged by the lack of customer service at another storage location not even 3 miles down the road!! I was greeted with open arms as soon as I walked in the front door at Cube Smart!! The entire renting experience was easy and very professional. From a business standpoint, I couldn't have asked for better service. You won't regret using this storage location to fulfill all of your commercial or personal storage needs!!
S. Nelson
May 1, 2016
KEIONNA AMAZED US WITH CUSTOMER SERVICE, and patience during a somewhat stressful move. Her professional attitude and uplifting personality made not only my day but my move better. Thanks Cubesmart and huge thx Keionna...
Reashell Brightman
April 30, 2016
It was quick and easy, very much street free which is a biggie especially when already dealing with the stress of moving.
Lori Beach
April 27, 2016
Keionna is wonderful! Very easy to work with:)
Elizabeth Freda
April 23, 2016
Awesome! Keionna was very helpful and super professional. Would recommend her to anyone.
Matt L
April 2, 2016
The process was very fast and easy, Kiana was friendly and got me in and out. Also, the prices are very reasonable.
Ken Lloyd
March 28, 2016
Checked several storage places around NW Atlanta. Decided to go with CubSmart on S Atlanta Rd. The facility is well kept: clean, clutter free and evenly climate controlled. Access is secure with generous space for ease of loading and unloading. The sales rep Keionna was personable, informed and professional in her demeanor. Price point is competitive with value added for the reason previously mentioned.
Steven Shulman
March 26, 2016
Keionna was very helpful and efficient. Hope all employees are as good as her!
Hope Yelich
March 14, 2016
Based on reviews such as these, my husband and I decided to try CubeSmart to store some items for a relative. Kent couldn't have been nicer or more accommodating when we arrived at the Atlanta Road site. The facility is immaculate and temperature/humidity controlled. We couldn't have been more pleased. Thanks, Kent!
Charlene Burnett
March 12, 2016
I am a new fan of CubeSmart Self Storage on S. Atlanta road. I have rented many, many storage spaces throughout the years and this is my first time renting from CubeSmart and thus far am I quite pleased with the space, the customer service provided by Brandon and the ease of move- in. Brandon even came to check on me during my move-in when I dismissed my movers and completed the move myself. When he didn't see me leave with them he came upstairs to ensure that all was well. You cannot pay for that type of service today. I would recommend them to anyone.
Ken Jones
January 30, 2016
Kent at the Atlanta Road location rocks! Always helpful knowledgeable and a great representative for Cubesmart!... The pain of knowing that I'm storing stuff that I should've sold on EBay long ago has become almost bearable! And that's all due to Kent!
Tiphanie Watson
December 4, 2015
I have been a tenant at this location for the past 8+ years. The customer service is amazing and they are always very helpful.
Jay Hepfer
December 4, 2015
When it boils down to it, storage is storage some would think. Personally, I have had about 8 units in my lifetime. The customer service has never been better. Kent has been honest, loyal, and upfront about every situation. I am forever grateful and would recommend Cubesmart Vinings to anyone needing a safe unit and great customer service!
Simply_Tenn_Art
September 9, 2015
Kent was amazing and very personable!!! I explained my situation, Kent listened without judgement and was happy to assist. He is the Superman of Cubesmart.
Mary Palma
July 31, 2015
Kent Jones was very professional and helpful. I am pleased with the service that I received in connection with my recent move.
Joe Neely
June 7, 2014
Absolutely a pleasant experience. Everyone was very personable, yet very professional. They took the necessary time with each customer - including myself - to properly answer all of my questions and explain the rental agreement. Kent is an amazing guy. He's a natural for his job. I really enjoyed working with him. I highly recommend you consider this location.
clary branch
April 26, 2013
The customer service there is the best I like working with the managers there. N.Amaro
