Reserve a Unit
10 feet by 10 feet Storage UnitMedium 10'x10'*
plus First Month Free
10 feet by 10 feet Storage Unit10'x10'* Storage Unit
- Climate Controlled
- Outside Drive-Up Access
plus First Month Free
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
3608 Heard Rd
Lake Charles, LA 70605
Office Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Pay Online: Our facility accepts online payments to save you time.
- Monthly Leases: You're sure to appreciate the convenience of our month-to-month leases.
- Storage Protection Options Available: Breathe easier with our SureSmart Protection Plan.
3608 Heard Rd
Lake Charles, LA 70605
Office Hours
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 40% Off & First Month Free † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM
Saturday: 8:30 AM–5:00 PM
Sunday: Closed
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Devin Bell
April 2, 2024
** DO NOT RENT A STORAGE UNIT HERE** Our Storage unit was burglarized and wrecked with over $20,000 worth of items stolen. Was an inside job, employee Chelsie was only one there for months with no other employees there to witness the theft. When bought up stolen items and called police the employee was defensive and extremely rude. Was told to file an insurance claim and move the rest of our things out. Manager lives out of town and refuses to speak to us. Sad we were paying $$ to have our things stolen from us.
Vickie Boudreaux
February 8, 2024
Best prices. Easy access
Ann Muffley
January 27, 2024
Friendly, knowledgeable staff. Love the climate controlled units. Clean, well maintained, secured building. All at a great price.
Reaghan Fox
January 23, 2024
Friendly and helpful staff with clean facility!
Karen Alexander
January 21, 2024
The service was Fantastic. Chelsea did an excellent job and made the process easy and fast!!!
Laykin Bookter
January 18, 2024
Tiffany was very informative and helpful. She has also has a good attitude and great customer service.
Curley Chapman
January 16, 2024
Chelsea was very helpful in getting me setup nice and quickly! Thank you Chelsea!
Hunter Bragg
January 12, 2024
Tiffany and Chelsie were amazing and the space was really clean
Ebony McCrimmion
December 29, 2023
Tiffany and Chelsie were amazing. They answered all questions and was very informative about the process of obtaining a unit. The facility was clean and smelled amazing. I definitely would recommend visiting them for all your storage needs.
Sativaa Watts
December 27, 2023
Girl that did my payment and stuff frustrated me only cause she didn’t right the full accessories code and i couldnt get in. But i call customer service and they gave me the full code. Other than that everything is fine. Thanks
Elizabeth Manuel
November 20, 2023
Carla Moreau
November 13, 2023
Friendly, fast service with a smile!
Aimee Corman
November 7, 2023
Easily made my risk-free reservation online and no payment until I moved in. The facility was clean, I chose climate control and price was great. Tiffany and Chelsea were polite and made the process quick and easy since I didn’t have much time to spend needing to get back to work. Definitely would and will recommend to others.
Omasha Joubert
October 26, 2023
Tiff was amazing and very informative. We really appreciated her.
Sara Washington
October 26, 2023
Tiffiany is the best. Super friendly and sweet. Answer all my question an even help me with picking the correct size unit I needed. Definitely will recommend!!!
Renee Carthan
October 24, 2023
I had such a smooth and easy experience booking my unit. The payment process is convenient and I’ve never had any issues if I have a question or concern. The staff is friendly, professional and super helpful. The young lady Tiffany goes above and beyond for sure. I’ve used the “big name” people before and even a smaller mom and pop but anytime I need another unit or anyone I know needs one I recommend CubeSmart.
Kayla Snyder
October 24, 2023
Chelsie was a huge help answering all my questions. She was very polite and knowledgeable! I highly recommend y'all to anyone needing storage!
Karlee Fruge
October 24, 2023
The staff is so friendly! Great customer service & very informative.
J.B. Afterglow
October 24, 2023
I like the discounts this place offers! And they sell everything you need to move in
payne conners
October 23, 2023
The staff here is just the best! Chelsie always makes sure everything is awesome! And its a great place to store your stuff too ;)
Jayvian Henney
October 23, 2023
Staff is super friendly an has the best knowledge of prices. Help me with everything I needed. Definitely will recommend
Carolyn Fruge
October 22, 2023
The staff is super friendly!
Nikkita Covacevich
October 21, 2023
Rachel DeLuca
October 19, 2023
Joanna Williams
October 9, 2023
Great customer service Chelsie Fruge was very polite and great with helping us with information!
Shane Swire
October 8, 2023
Excellent service! Would highly recommend. Clean accommodations for your belongings
brent sonnier
October 8, 2023
Chelsie was amazing! Her energy and smile really made the whole experience worth it. She answered all my questions and followed through with her word. The office was nice and clean and the unit was better than I expected
Mercedes Thibodeaux
October 7, 2023
This was the nicest and cleanest place that we came across when looking into renting a unit. Not only was it the nicest they also have the nicest people working there!
lccs187
October 7, 2023
The facility manager, Chelsie (?) I think her name was, is fantastic. I had 100 questions and she answered every one. She was very knowledgeable and was fantastic from beginning to end.
Evan Stevens
October 6, 2023
Love this place! Service was great and the atmosphere was great would reccomend.
Krystan Assunto
October 4, 2023
loved this store so much, the staff are amazing.??
PaleTanner
October 4, 2023
Super friendly staff, great pricing, best self storage facility I've ever used!
Haley Vincent
October 3, 2023
I had a wonderful experience at CubeSmart, thanks to Tiffany! She was incredibly helpful and friendly throughout my visit. Tiffany went above and beyond to assist me with my storage needs, answering all my questions and making the process smooth and stress-free. Her exceptional customer service skills truly stood out, and I left the facility feeling confident that my belongings are in good hands. Thank you, Tiffany, for your outstanding service and professionalism at CubeSmart!
Nicolette Savant -Fournerat
October 1, 2023
Very nice and easy to do business with
Justin Glenn
September 30, 2023
Morgan R
September 30, 2023
Tiffany was amazing! Her energy and smile really made the whole experience worth it. She answered all my questions and followed through with her word. The office space was very clean and inviting. My rental unit surpassed all my expectations. I would recommend this company 1,000x over!
J Celestine
September 27, 2023
Ms Tiffany is awesome. She made the entire process extremely easy. I delivered her Door Dash this past Saturday and her great kindness lead me to choose Cubesmart
Beautiful Disaster
September 27, 2023
Super friendly staff! I needed help and they knew exactly how to help and what to offer me. Chelsie and the other girls on staff are so sweet and nice. Very confident and competent staff guys good job !!
Antionette Biddle
September 27, 2023
Tiffiany was so awesome. I loved her customer service. I will definitely recommend going here for storage.
Alaura Keoshgerian
September 27, 2023
I had a wonderful experience at this cube smart. They were very helpful and friendly when I first arrived. Very well managed. you can tell they are on top of everything as far as cleanliness and organization goes. If I ever needed to store something again, I'd go back! 10/10 reccomend
Everette Q.
September 24, 2023
Tiffany was great . And the fella who made arrangements for me over the phone found me the cheapest rate
Bailey Fontenot
September 24, 2023
I needed a storage unit and wasn’t sure which kind I wanted. Chelsie, the manager on duty, was super helpful! 10/10 recommend!
chance lacroix
September 22, 2023
Chelsie was super helpful giving me information on getting a cube, super friendly staff, would suggest to friends
Johnny Spano
September 22, 2023
Friendly service
Hi this is jaedynn.h Penney.
September 20, 2023
Tiffiany is absolutely the best!!!!! Best customer service and super friendly!!! Definitely will recommend this storage facility!!!
tiffiany henney
September 20, 2023
Chelsie is amazing. Lover her attitude and her knowledge of the units. She was so helpful an sweet
Sssa Sssslfckckj
September 14, 2023
Terrible company to work for treat there employees like they are bottom of the barrel and don’t give you the vacation when you ask for it in advance
Byron Mitchell
September 14, 2023
Outstanding customer service from Ms Tiffany and Chelsea
Olivia Bennett
September 9, 2023
The workers are so kind and friendly! Every time I talked to then on the phone they greeted me like we were old pals while still being very professional! Meeting them in person and then getting to see my clean unit was also a very positive experience! They made me feel right at home and were so sweet and funny!
Lilyan Ellis
August 22, 2023
TIFFANY WAS AMAZING!! I was having trouble with signing my documents online the night before and when I came in person to do it instead, she THOROUGHLY explained everything to me about the units and helped me through the rest of the signing process with ease!! I also really liked that when I first walked in, she offered me a cold bottle of water! She was so helpful and friendly!! Even helped me with buying all the boxes and supplies I needed for my move!! Then walked with me and personally showed me my new unit!! Honestly… I’ve never had a better experience with any other storage unit facility than this!!!
Christy Carter
August 16, 2023
Tiffany has the best customer service. Service with a smile.
Courtney “C.K.” Kibodeaux
August 9, 2023
Tiffany was Amazing! She made the process of renting a storage unit fast and Hassel free! I had to wrk til almost 6pm and she waited very patiently for me and kept a smile on her face even tho it was closing time and she could have been home! Thanks Tiffany for ur great customer service!!?
C. Hayes
July 29, 2023
great first experience will definitely come back anytime I'm in need of storage. ms Tiffany was amazing and fun to work with, helped me with everything I needed and very informative. thank you again for all the help Tiffany
Netta Washington
July 12, 2023
Do not get a storage unit at this place because they are infested with rats and the insurance that they provide you with does not cover your belongings if rodents eat them. I had a climate controlled unit and when I went to get my things out, the rats had eaten my furniture and I found a dead rat in my sofa and it smelled. It took the insurance company almost two weeks just to tell me that my furniture wasn't covered.
Lisa Franklin
June 30, 2023
The staff is very professional and polite!.
Hayley Kirkland
June 1, 2023
Great service! Very responsive and helpful! It’s Better to get a climate controlled unit instead of the non climate. The rodents are very bad in the area since the storms. Inside is better protected due to the infested properties around that area.
Amy Rains
April 12, 2023
Great customer service. Very helpful
Matthew Manuel
February 10, 2023
It's a good place to store all your stuff when you don't have any room in your new place
Kelly “Kelly” Kammerer
January 2, 2023
Morgan was very polite and easy to understand. Got me what I needed and help make my day better so for that Thank You
brett boswell
November 30, 2022
Morgan was fantasic at helping me find the perfect size unit i needed
Renee' Blair
November 29, 2022
Morgan was very informative and helpful and very patient with me
Joshua Louviere
November 23, 2022
Couldn’t be more impressed and happier with the units and services! Thank you Margan Carrier for all of your assistance!!!
Jimmy Ford
November 21, 2022
Looking to put a few things in storage and Margan was extremely helpful and explained everything thoroughly. Would definitely recommend this place to anyone looking!
Hailz Baby
November 21, 2022
I had one of the best experiences with this business! Margan was a doll and help me with everything I needed! 10/10 would recommend to EVERYONE!
Shawn Elly
October 26, 2022
THANK YOU! THANK YOU! THANK YOU! In todays world of poor customer service your employee was the ultimate exception. Margan Carrier was very pleasant, knowledgeable, & patient. She answered every question, eased my security concerns & made me feel like the most important customer you’ve had all year! Thanks again ( Margan) for being the exception.
Rachel Soileau (Rachel)
October 25, 2022
Margan is awesome I made a bad review on her before I got to know her better and I'm a woman of my word and I told her I'm very blessed to have her as a new friend. We didn't get along at 1st but its cuz I didn't give her a chance and was going thru something on my own. Im sorry your a wonderful person and I truly glad we've reached out to each other. And I'm glad that I haven't moved my service thxs so much for everything sorry I was such a b...
Cody Hanchey
October 18, 2022
I used two units at Prien Lake Charles Storage for several months on each unit. The access is great, the lots are well secured, AC is amazing, lighting is great. It's spacious enough for big vehicles, I was able to move my 26' uhaul just fine in and out as well as a 20 foot trailer at one point. I would definitely use this place again for my storage needs.
Janee
September 26, 2022
Very pleasant place! Morgan was very helpful and sweet, she's Definitely a great worker! I'll definitely be renting again if needed!
Oscar Velasquez
September 23, 2022
Latoya Rideaux
September 9, 2022
Called the other day with a few questions and Maragan was very helpful and inquisitive. Thanks so much for your patience
Kreole Kartel
July 20, 2022
I'll be moving to lake charles in the later part of august and I will definitely be using your property, out of all the properties that I called in the area yours was the best. The management team is great! They took there time to find out what I will need to store while breaking down the storage sizes to make sure they could accommodate my needs. As well as explaining me the safety and security measures they have to insure my items are well protected. It was a pleasure to speak with someone who is not only professional but also knowledgeable.
Chemica Robinson
July 20, 2022
The staff was very knowledgeable. They took the time out to show me each size of the units.
Tonja Miller
July 16, 2022
The manager on site went out of her way to accommodate my schedule. Thank you so much
jon Skinner
June 29, 2022
The worst customer service. No one is ever at the building when I try to pay. Taken off work multiple times for no one to be here.
Bonnie Levier
June 23, 2022
Just got my second unit. Love the customer service and the staff are super friendly and helpful. Nice, clean units with easy access.
Estefany Puentes
May 10, 2022
margan carrier
April 29, 2022
The staff is very friendly and professional they made the rental process smooth and easy
BodaciousBree
March 21, 2022
I called to inquire about pricing and a few other specific things I needed the unit to have. The new manager was extremely helpful. She took the time to explain everything and wasn’t frustrated with the million questions I had. She made my experience that much greater.
deana green
March 2, 2022
Went in today to do a new lease and I was extremely satisfied! Morgan made the process quick and easy! Very professional as well! Definitely recommend this place!
Dalia D
March 1, 2022
Unit had a leak after hurricane and I haven’t been able to check if they fixed it. They haven’t call me to inform me if it was fixed. I recently called asking about the cost increase and they were super rude. They never called me back. Nobody wants to pay for my damage
Eric Burton
February 24, 2022
Staff was very friendly and unit was very clean.
Fredy Ponce
February 21, 2022
G Lump
January 27, 2022
Horrible service. They made the mistake of thinking I didn't pay my monthly rent which I did and they put a lock on my unit. There's no answering machine and rarely does anyone answer the phone so I've been locked out of the unit that I paid for for over a week now
S C
December 2, 2021
Property too low, flooded and ruined all my things
Paul Guynes
August 14, 2021
La lilix
June 3, 2021
They ripped you off without any remorse. Stay away from them they are so many other options. Taking advantage from people that need help instead.
tamiarideaux
May 3, 2021
Tia Casper Cook
February 4, 2021
This review is way overdue, with life time just often gets by you. When I first contacted this company about a unit, the timing just did not seem right for me to get there. Ms. Sandra was great though. She provided the necessary information I requested from Her. She even checked back with Me to see if I was still interested in the unit. When I finally made it in, to meet Ms. Sandra in person, She was great. She assisted me in finding the appropriate size that I needed. I moved in that day. The unit was clean and smelled fresh. One downside I will say is I recently received a rate increase that was almost half the rate of my unit, even after we just experienced 2 hurricanes here. But overall I would recommend this facility to others. Thanks Ms. Sandra for all you do. Keep up the good work.
Felecia Aaron
January 19, 2021
Patricia Vallery Campbell
October 30, 2020
Paige Ward
October 28, 2020
Nice, clean storage property located in south Lake Charles off Nelson Road.
E J
October 16, 2020
Very nice facilities/ prices are lil high but the facility is in a great location and friendly staff!
Kaci Lynn Trahan
October 5, 2020
Sandra was INCREDIBLE!!! So helpful even all the chaos of hurricane Laura! thanks!!
Steph Lanth
October 1, 2020
The front desk lady Sandra was so professional she helped me out a lot
Patricia Antoine
September 28, 2020
Wilbert Weston Jr
September 19, 2020
Gustavo Ordaz
August 20, 2020
Revon Lowdins
August 8, 2020
Friendly staff and clean facility. Best rates for a storage unit here in town. Will definitely continue business here as I felt I was at home with friends.
Brittany Chaplynski
July 11, 2020
The manager and employees at Prien Lake Storage are some of the most helpful, trustworthy people I have ever met. They have helped me through a very stressful part of my life by making sure I can store my stuff at an affordable price and not worry about if it is safe. No matter what questions I've had, everything has been taken care of. I won't store my stuff anywhere else.
Dana Corbello LaVergne
May 29, 2020
Michelle Renee Casteel
December 23, 2019
Ronald S. Deaton
August 18, 2019
Daisha Calhoun
July 4, 2019
My storage was broken into, and I was never notified about it. I had only had it for maybe a week, if that. I had to find out by going up there. Of course they claimed they called me, but never did. It was hell getting my insurance check, and a police report to file a claim on the storage building. The ladies in the office started off nice, then became really unprofessional after a while. Also they changed my lock twice, without notifying me first. More things came up missing after they changed my lock. Also, was charged for the storage building after everything was moved out of the storage building. Tried to get a refund, and the lady claimed my card was on auto-pay.. and she couldn’t refund me my money. I just took the lost, and went dispute the payment through my bank. The cameras never work there, idk why they even have them if they can’t even stop the break ins. Please don’t let them take your money, cause it’s not worth it. I had way better experience with other storage buildings in the past, and they was actually climate controlled. They don’t even offer that options here. Plus more than half of the storages there are falling apart, or already demolished. Needs tons of work.
Sakina Amal
June 1, 2019
Fantastic service
Meagan Dever
December 17, 2018
Leonard Rideaux
October 27, 2018
Tessie Armentor
September 20, 2018
Tammy Martin
September 13, 2018
Great people to get the help you need friendly atmosphere
Sarah Roberts
August 23, 2018
Awesome
Joker Medlin
August 6, 2018
Needs work
jeffrey griffin
July 11, 2018
Clean and friendly people.
Tony
June 1, 2018
Malari Landry
March 29, 2018
Great
Jeremy J Baptiste (BIGGJ DollarSign)
March 9, 2018
Qamar Siddiqui
March 2, 2018
Theatre Geek
December 30, 2017
Storage is okay. It's a bit far.
Jeremy Hamilton
December 7, 2017
Just recently rented a storage building from 210 Self Storage and Dana the manager went out of her way to help me find someone to move my items into my storage.......Could not ask to meet a nicer person!..
Devaney Benton
November 28, 2017
Exceptional Management! I truly bonded and love Dana! She is a caring and personable, YET PROFESSIONAL BUSINESS WOMEN! She has gone above and beyond to help me for entire year now. I can truly say she feels like a friend/family member.
Peggy Rousseau
May 2, 2017
Kayla Withers
December 29, 2016
My parents have been customers for 17years and provide excellent service.
Louis Erbelding
December 29, 2016
I HAVE BEEN DOING BUSINESS WITH U-LOCKIT FOR 14 YEARS THEY HAVE BEEN NOTHING BUT KIND TO ME! GREAT STAFF AND WONDERFUL LOCATION I WOULD RECOMMEND THEM TO ALL MY FAMILY AND FRIENDS.
Marie Parker
September 16, 2016
I've dealt with U Lock It for some time now and never had any issues with them. They have the nicest ladies in the office and always willing to help out. They get to know their customers, when the customer goes in to tend to business.
Laura Coleman
September 14, 2016
I was referred to U Lock It by my son, who works for FedEx. He does business with many people and I value his opinion. I first met Ms. Bonnie and then Dana. These women are two of the sweetest people I've met. Dana, the manager is very professional, yet empathic to her customers concerns. They make me feel like family. I am more than pleased with the premises. When I check my units, everything is in tact as I left it. I highly recommend U Lock It to anyone needing storage units.
Karen Davis
September 8, 2016
This place is owned by the sweetest soul run by a matching sweet soul and there's so much more to it than meets the eye! I can't tell you how incredibly satisfying it is to do business here. I don't give reviews lightly. I mean what I say when I do give them.
David White
September 5, 2016
Tiffany Allen
September 5, 2016
I rented a storage unit from the 2 nice ladies that work there! Bonnie at the front is my fav. I would definitely recommend them to all my friends and family
Stephanie Loennig
July 5, 2016
U Lock It Storage "accidentally" sold all of our belongings. (Apparently it was a mix-up with our unit (a zero balance) and one that was up for public auction. Among the items, my family bible, antique salt and pepper shaker sets, and every belonging in my home. They have stopped responding, sent aggressive emails, and has referred us to their insurance company. (Who has also stopped responding.) If you use them-beware-if you are looking into use them, run, don't walk away.
Angie Papania
May 10, 2013
This Is Without A DOUBT THE NICEST , MOST FRIENDLY FACILITY I'VE EVER HAD! PROFESSIONAL, CLEAN, AFFORDABLE AND TOP NOTCH!! AND I'M NOT RELATED TO ANYONE THERE! A++++++++
