Reserve a Unit
5 feet by 5 feet Storage UnitSmall 5'x5'*
plus First Month Free
plus Free Move-In Truck & Driver
5 feet by 5 feet Storage Unit5'x5'* Storage Unit
- Climate Controlled
- 1st Floor Access
plus First Month Free
plus Free Move-In Truck & Driver
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
776 S Columbus Ave
Mount Vernon, NY 10550
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Third Party Insurance or Protection Plan Options Available Protect yourself against the unlikely loss or damage of your belongings with insurance.
- Online Payment Options: Skip a trip to our office by paying online.
- Handcarts/Dollies Available: You'll find everything you need to get your belongings from your vehicle into your unit.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Deliveries Accepted: Have items sent right to our facility to save time and hassle.
- Tape, Boxes and Other Packing Supplies Available: Store your items as securely as possible with premium packing supplies.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
776 S Columbus Ave
Mount Vernon, NY 10550
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal — 50% Off & First Month Free & Free Move-In Truck & Driver † — with a no - commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Keith Lee
April 7, 2024
(Translated by Google) It is very clean, hygienic and bright. It has different heating and cooling options in summer and winter. I have been using this warehouse for several months and will continue to use it. (Original) ??????????,???????????,???????????,?????.
tara new
February 29, 2024
It was such an amazing experience working with Yadira. She was going above and beyond in helping me solve my problem.
Mamie Lumpkin
February 18, 2024
alboroy Bartley
January 27, 2024
Shayleen Laboy
January 27, 2024
Mercedes Escobar
January 16, 2024
The location is a very convenient place with good parking and acess . The staff are pretty nice and helpful however I didn’t like that 5 months into having my storage at this location I was informed my rate would increase by 30$ and when I questioned why they said because that happens . Never have I had a storage unit and within less than a year or 6 months my rate randomly change that usually happens with in a year or so. Also around the holidays I forgot to pay my bill one time and my lock was cut off my unit and I was charged and threatened for my stuff to be auctioned for being 30 days late . I feel that is a bit insane for one month ! Especially around the holidays ‘ I would deff say take your money elsewhere , something’s just don’t make sense at this location with changing prices whenever they feel like and auctioning items over 30-40 days of being late
Goat Man
December 20, 2023
Came into the office to see if they had a specific box I was looking for but unfortunately they did not have it but I will say both of the workers that was inside the office gave me the best customer service the minute I walked inside that office had to write a review because I was surprised.
Tanya
November 24, 2023
Marc Jones
October 24, 2023
Excellent customer service and hospitality!
Michael Raysor
October 18, 2023
DancingStar Books
October 13, 2023
I do not think it is possible to have worse management for a facility and the only reason I remain a customer is for my own convenience. Aside from the fact that the employee turnaround would leave your head spinning (says a lot about management) it appears that the person who oversees this facility is over her head (on the Regional Management side). Where do I begin? There are six carts for storage movement. At one point, the carts started to disappear. The facility has cameras so this should have been easily identified and remedied, but it wasn't. The solution for this facility was to penalize other customers by locking up the carts in a storage unit leaving no one with access to them when the office was closed but storage access was provided. Why would you provide access to storage but leave customers without carts? Well the answer is simple . If you were competent you would not. There is regular dumping at this place , which they finally started charging people for , but at one point an uncovered mattress sat in the lobby for over a week and when an employee was advised that this was against city code because of a bed bug issue; her response was , " Did you see bed bugs ?" Could you get more vacuous? I literally had to call the Dept of Health. Then the outside door handle ( the doors are code accessed doors ) was broken, Management did not replace the door handle with the excuse " We do not need a handle " . The oh so competent management didnt think to themselves , " well gee what if the doors failed to open - how would the customers open the door ? A big DUH ! I literally had to call the fire department who had to recommend to these brainiacs to put a handle on the door. Lastly, the facility has bathrooms that are accessible during office hours . The womens bathroom door is broken so it automatically locks and you have to call the office to get the door opened for you when it should be readily accessible. The rocket scientists who work for this place - wont fix the door handle - again claiming its not necessary. I WOULD HIGHLY RECOMMEND GOING TO A DIFFERENT STORAGE PLACE !!!
lucia desriviere
July 28, 2023
Helpful and informative and friendly. Today I had the pleasure Saphire and Yadira as my helpful and caring . I love and recommend Cube smart
Clive Cook-Tracey
July 7, 2023
Respectful and professional
Samantha Ruiz
July 5, 2023
GM from Mount Vernon super helpful and was able to accommodate my needs at the last minute!! I’m an appreciative of all of her assistance.
Nolita Cato
May 25, 2023
Clarence was very helpful and nice customer service. Thanks again
MONIQUE DESISSO
May 22, 2023
Clarence was amazing helpful and wonderful we are satisfied
Lashan Jones
May 3, 2023
They are very secure,The storage is very clean space and customer service was on point
Arlene Barrow-Fils
April 27, 2023
Val Lewis
April 24, 2023
Very pleasant and friendly attendant. the facilities are well kept and tidy.
Kam-Au Amen
April 22, 2023
Good facility. Stress-free in signing up and in moving out.
Jennifer Tirado Zloto
April 7, 2023
rebecca soehner
April 4, 2023
Clarence was extremely helpful and communicative with our storage unit.
Liza Ordonez
April 2, 2023
On behalf of Mr. Rickey Hagans, I would like to share this post… I’ve had a very pleasant experience in the use of my storage unit at the CubeSmart Mt. Vernon location. The representative I was in communication with here at the facility by the name of Clarance was very professional, polite, and courteous. He is an asset to your company.
Lauren Dubiel
March 17, 2023
Melissa and Yadira are very sweet and patient. They helped me n my mom a lot. They are so kind. I love them they need a raise.
Jacqueline Gonzalez
February 21, 2023
The manager was amazingly kind, polite and helpful. Great staff and clean environment.
NYC Foodie
December 30, 2022
Nice clean the cleaning man there was awesome friendly and helpful got my stuff back just the way I put it in. Untouched and clean no damage whatsoever.
David Gonzalez
December 26, 2022
Nice clean building. Easy to rent non contact
Angela Frederick
December 11, 2022
I was attended by a professional in office customer service representative. She had a wonderful personality
ABIGAIL GARCIA
December 10, 2022
Friendly service, helpful service and process was explained thoroughly.
Laura Paulino
November 3, 2022
Tanya was great! Helpful! Kind! Friendly! Explained everything throughly! 1000 stars ?? customer service ?
Jamie Jacobs
September 10, 2022
Very professional service Helimah was great with assisting with our service
Ivory Parker
August 30, 2022
Monica was extremely nice and helpful! Her co-worker was as well! She took her time showing my mother and I around, and she even helped us switch to a bigger unit right away. I highly recommend this Cube Smart!
miguel mancia
August 28, 2022
Genuinely good spot for storage but the recent price hike made it too much for my needs. The customer service is perfectly fine. Storage is temp controlled which is nice but a small leak did stain one of my collectibles. They also need a few more carts, just to make it convenient for those busy times
Blackfire 4eva
August 24, 2022
Clean, smells great, nice clean bathroom, great price and decent storage. Staff are very nice.
Bridgette Williams
August 2, 2022
Very professional, and friendly and always provides whatever it is that you need for your unit
Yvette Vinson
August 2, 2022
Very easy to sign up, the sales clerk was excellent very helpful
Winsome Griffin
July 11, 2022
People persons was very nice great customer service great help happy to sign up with you guys and the place is nice and clean
Carinah and mommy Show
July 8, 2022
my experience is always great that's why I only rent with them. Monica was fabulous and friendly and its very rare that you find that!
ANDREAS V.A.
July 7, 2022
Saskia Hamilton
July 6, 2022
My experience was fantastic all due to the help of Jimek & Monica. The service was superb and rare to see in NYC. Thanks for making the process easy to get a clean and spacious unit.
Neno Valentine
June 30, 2022
Carol Greaves
June 22, 2022
This is my first time renting a storage unit. Monica made this so easy for me. She took her time to explain everything to me showed me multiple options and explain the different price points. She was friendly, and patient with my husband and I. The next week I meet Jimek and he was also very patient with us . This has been a very postive experience.
Derron Bucknor
June 8, 2022
The store representative (Monica) has outstanding customer service attributes and was very knowledgeable and helpful in opening my storage unit.
ALL THAT JAZZ
June 8, 2022
Monica was great!! She helped my husband with getting his military discount after thinking he wasn't able to apply it to our unit. She was answered all his questions and was very helpful. Thank you Monica!
Tenille Stewart
June 1, 2022
Monica is basically the best, she kept me on track with my bill. Bless her! Just about every person I’ve come into contact with in the front office has been awesome. They seem to have a fun work environment. Seemed invested in my storage journey. I closed my account the other day but if I ever need storage in the area again then I know where to go. I'm so glad I had such a good experience having my own unit for the first time. Thank you.
Courtney Taylor-Domville
May 20, 2022
Abdul Rahman
May 10, 2022
Jimek and Monica was very helpful, great work professionals. Would recommend them any day.
Franck Noukeu
April 23, 2022
They were great, good customer service. Monica & Jimek were super helpful, will definitely be recommending people to you guys. Really appreciate all the help. Thanks guys
Raibin David Medina Cordero
March 30, 2022
ria ojieks
March 26, 2022
Jimek has always been so helpful, respectful. I have been with cubesmart for 3years & he is always helpful, they should have more of Jimek working there. I have recommended people & they speak well & good of him. Thanks & Keep up the good job Jimek. God bless you.
Mitzy Blair-Forsythe
March 26, 2022
I have used storage units before but this is my first time with cube smart. Jimenez was very professional, courteous and helpful with the size we needed. Thanks for the service and keep it up.
Lakeisha gray
March 19, 2022
Jimek was amazing! Very professional, it was a pleasure working with him.
Emmanuel Fosu
March 16, 2022
Good customer service
Deborah Lomax
March 4, 2022
Lorna Radcliffe
February 26, 2022
My experience at CUBESMART was always rated 5 stars…
Pudge Loc
February 2, 2022
Been with CubeSmart for a while now & recently just brought a family Member to get a storage room at the same location as me & the customer service was Excellent. Jimek & Monica got us signed up & on our way in no time. Thanks & i will be referring more family & friends
Naie Hall
January 21, 2022
Excellent Service, Jimek Is Truly Amazing He’s Always In Such A Great Mood And Always Ready To Help His Customers.
V Moses
December 25, 2021
The staff was always friendly, polite and the facility always clean. The price for my unit was affordable and increases to the rental came at reasonable increments (unlike the storage place where I moved my items from to CubeSmart).
The Mail Box
December 10, 2021
Great service, I would recommend this company to anyone. The manager Jimek and Tanya was a great help. If they had 10 stars I would give that to them.
Albee Dossantos39
December 5, 2021
The manager was beyond friendly great service made it easy to comprehend wish we had more managers like him throughout the country.
Toni Phillips
December 4, 2021
Excellent great service
Jenelva Franics
November 30, 2021
christopher r
November 12, 2021
Selena Horton
November 5, 2021
Customer service was excellent and access was easy.
Jesus is my Lord and Savior Amen
September 17, 2021
The employees were phenomenal, outstanding and very helpful. That alone deserves 5 ? well deserved!!!
Mark Prime
September 11, 2021
Rickey Hagans
September 11, 2021
Upon my arrival at the CubeSmart location in Mt.Vernon, I was greeted with a warm welcome. I had the pleasure of a tour of the facility with a gentleman by the name of Raheem (Hope I spelled his name correctly), who explained clear and in full detail to me what my options were. He and his staff were very courteous and demonstrated a high level of professionalism. Facility is well lit, clean, and safe. I recommend.
Paul Lang
August 29, 2021
The manager, Rahuim, was very friendly and helpful. We got there only a few minutes before the office was closing, and he got us set up for moving day. We were mostly trying to make sure we could get in but he made sure to show us the storage space, and we saw that it was a clean and well-run place. Thanks!
Nematou Zongo
August 14, 2021
I had an amazing experience, I was in a rush and needed a storage unit ASAP mike was awesome he helped I was in and out.
B Small
August 13, 2021
Renee was very helpful and informative during our visit.
Milenny Moronta
August 3, 2021
It is a very clean place and the people who work there are very nice.
Jared Jones
July 30, 2021
Rahuim is always a wonderful help. This is my second time with cubesmart and he always provides me with wonderful customer service. He makes the process easy and painless, and is always available when I need help. Thank you rah!
Alyson Henry
July 23, 2021
Tenika Clark
June 25, 2021
Used this location for approximately 2 years and the service was great. Especially Rahuim the GM, always made sure that I received nothing but the best service. I would recommend this location to anyone looking for a storage unit in the mount vernon area. Two thumbs up!
Marc
June 23, 2021
Exceptional customer service. Staff is extremely polite and very efficient. The office experience appears seamless as you're in and out of there in a jiffy. Would definitely recommend
Mac Collison
June 10, 2021
I was fortunate enough to have Rah assisting me in getting a unit in his facility. He was very professional, efficient, helpful, polite and most importantly being patience to answer every question of mine prior to agreeing to terms and condition. This made me more comfortable keeping my belongings in this storage space.
Emile YAMEOGO
May 30, 2021
The receptionist were respectful, patient and I had a great experience.
Ren W
May 30, 2021
This particular crew is awesome! Always treats me with respect, never has an attitude when I ask for anything
Reynolds Jones
May 16, 2021
Great storage place great Storage Company
Nancy Vezza
May 2, 2021
Monique Young
May 1, 2021
Liz was the greatest person, she provided a great comfort and assurance. Thank you behind words.
Michael Jefferson
April 30, 2021
Great service. Liz was very courteous and professional.
Gregory Fredrickson
April 30, 2021
Ariel Marine
April 27, 2021
Kandace Pound
April 23, 2021
Everything was easy & hassle free
Athenia Frampton
March 30, 2021
Omg!!!!! I had are wonderful day with Liz the girl that work at cubesmart.... she was nice with helping me, because it’s my first time renting a Unit. She have a great personality and great with people.... i am very satisfied with her hospitality.....thank you...
Stephanie Gabriel-Burke
March 27, 2021
The customer service experience was beyond my expectations. Liz has been consistently following up with me and when she communicates it is done with such excellence, a calm tone, patient demeanor and a very courtesy desposition. Exceptional Service! Thank you for setting such a high standard! Stephanie Keep It Positive-KIP
dianne williams
March 27, 2021
I just rented a unit today from Liz at the Mount Vernon NY location She was exceptional from our telephone conversation when I booked with her facility prior to deciding which location or which company I should go to to have my items stored. Meeting her today was no different She remained professional Courteous and exceptional despite unfavorable circumstances she made what could have been a challenging situation smooth and everything worked out This is not my first experience with a storage company But it was my BEST experience thus far. As a business owner myself I strive to remind my employees that customer service is what I’d the most important FIRST EXPERIENCE is the BEST Experience I can see Liz excelling in any career And she stood out as an exceptional employee worthy of recognition!!!
Shaun Freeman
February 18, 2021
i was helped by an employee (Marquise) to makes sure my cube was cleared out completely. The rep went over and beyond. The close out process was effortless and the customer service was excellent. Living in NYC it is great to see such great customer service because in some places people just don’t have it. They rep that helped me close out my cube was Rahuim, very nice representative. Made my day.
S. Frost-Hodge
January 30, 2021
Rah and Liz provided me exceptional service regarding my overall storage experience! They were professional and attentive to my individual needs. I don't think I would have received that type of service anywhere else. I highly recommend this storage facility!
Rose
January 6, 2021
Nikki Nicole
December 13, 2020
Phenomenal!!! Rah and the entire staff are helpful, knowledgeable and always smiling. Safe & easily accessible
Todd and Rae
December 7, 2020
Liz and Rah are outstanding at what they do. They make each time I stop by a pleasant experience and I highly recommend them for your storage needs!
Colette Campbell
November 27, 2020
Always helpful, respectful, and a pleasure to talk with the employees there. For young people they are extremely respectful.
Rock Doroth
November 22, 2020
Jeff Liebman
November 19, 2020
The Manager at this location Liz Radcliff-Thomas was phenomenal. Not only she was she friendly, courteous and professional , she was very helpful with meeting my needs. Liz made checking in and giving me a tour of the facility a breeze. ????
zabarie stevens
November 19, 2020
The staff is great especially Rahiem and Liz their very helpful and polite. I recommend all my friends
Nena Pagan
November 14, 2020
Customer service representative was very polite and informative. So far my experience has been positive.
Ines P. Brice
November 7, 2020
Great service and customer care especial during a pandemic. Clean and respectful too.
Ron Don
October 24, 2020
Went to a few other storage facilities in the area for prices and availability. Ended up at Cubesmart on Columbus Ave in Mt Vernon. I was greeted by Liz she was by far the most helpful during my search for a unit , very friendly and knowledgeable and unlike the others actually showed me different units to get a better idea of what I needed . Liz made the transaction seamless. Awesome customer service!
Jenelva Franics
October 14, 2020
Toyin Paul
September 23, 2020
The General Manager was honest and knowledgeable. Provided all of the information that I needed in a professional and sincere manner. Will continue to use their services.
Jeanette Pineda
September 22, 2020
Rahuim, the General Manager was very helpful and made my move-in seamless.
Tashanta Meredith-King
September 21, 2020
Attendant was very helpful
Maria Florencia Gentile
September 13, 2020
patrick mclaughlin
September 10, 2020
Excellent facility, clean and the customer service is top notch. Raheem goes above and beyond to accommodate, thank you!
Akwasi Boahen
September 5, 2020
Friendly customer service
Ebony Brown
August 31, 2020
Jimek R. delivered top shelf customer service with a good attitude and was very diligent managing multiple customers at a time. He remained in good spirits even when our expected outcome changed.
Squeezably Sweet
August 29, 2020
Star Light
August 26, 2020
Friendly, extremely communicative, patient with explaining information, always willing to listen, knowledgeable about product and services, accommodating, respectful, and highly professional service. I felt my concerns mattered to the staffs and that they responded satisfactorily to any concern I shared with them; which was minimal. The unit and overall facility was very clean. Jamik, Raheem, and Liz are extremely exceptional. I had a great experience. Thank you!
Tr Mi
August 19, 2020
Cube smart on south 776 Columbus Ave Mt Vernon is very clean and they have very good customer service there ,I have been going to that storage for more than five years now and i felt so much at home never had a problem with them they greet you so nicely with a lot of respect and dignity, I had the chance of meeting Mr Raheem Fountain back then he was just a regular employee [lol] now he is the General Manager there he is the best,Cube smart you made a very good choice by making MR Fountain the GM of your company well done, because of MR Fountain i will use no other storage company thanks Cube smart.
G JoJo
August 2, 2020
Sarah McKee
July 20, 2020
Wonderful, clean facility that was well maintained, temperature controlled and safe. Excellent management team with great customer service skills. We would absolutely recommend this location to others and would use it again if our needs change in the future.
Tracy Broxmeyer
June 18, 2020
The staff at the Mount Vernon location was always so friendly and helpful. The location was always kept so clean
H T Jaylaw
June 14, 2020
Stephanie Gabriel-Burke
June 10, 2020
jemon council
May 27, 2020
Multi Service
May 26, 2020
Services at cubesmart are very good, i like to go there
tiffany james (tiffybears)
May 15, 2020
David Castellano
May 14, 2020
Very Professional and Very Polite, Awesome
Slve 0310
May 11, 2020
XD
April 16, 2020
I like to leave reviews after months of using/visiting a location, I don’t have one negative thing to say about this location, every worker I have met has been amazing, 5 STARS ??
Yesenia Taveras
March 30, 2020
Best price around town. I received excellent service from Jimek. Was very professional and answered all my questions. Explained all policy and was very patient showing me the different size units I requested. I was offered to get a price match at a location close to home and i stayed with cube smart because of the service given and the clean site.
earth rightful ruler Ruler
March 28, 2020
Speech Matters
March 14, 2020
Tee Cantey
March 7, 2020
I enjoyed my visit at cubesmart. I really appreciate when the staff is pleasant and knowledgeable. There's nothing better than someone knowing there job and being able to answer your questions. Liz gave her input and was very patient while I took my time to decide which storage unit would be right for me. I would definitely refer cubesmart in Mt. Vernon to everyone I know.
Ashley Marie Coscia
March 5, 2020
Pleasure dealing with Rahuim Fountain the General Manager for the duration of our rental at this location. 5 stars all the way.
Susan Miller
February 19, 2020
I experienced great customer service at this location and was very pleased with the necessary information provided to me by storage managers Rahuim & Jimek in obtaining the required storage space that I actually needed. All staff members Rahuim, Jimek and Liz were extremely courteous and very helpful. Not often do you find such friendly, professional and well-mannered staff members all under one business roof that makes you feel very welcome and comfortable when you walk through the door. Also, the facility is very clean! Great place for storage.
Wayne Richards
February 18, 2020
Liz R. Was a GREAT HELP, I had questions about military benefits, even though she wasn't sure of the answer she made sure she got the answers before the tour and paperwork was over.
Mark Mark
February 16, 2020
The best storage in Westchester, on the border of the Bronx. the staff is the best make the process easy and fun I tried other storage but nothing compared because of the staff 5 star
Lissa Estrella Sanchez Huipio
February 15, 2020
Liz was really polite and patient with my husband and I while looking for the perfect size cube. She was really informative and had a great attitude. We felt really welcomed and not pressured at all. The facilities are clean and easy to access. We are happy with the unit 10x10 that we ended up renting. The prices are really competitive, probably the best in Westchester County.
Bob Lapides
February 8, 2020
Would whole-heartedly and HIGHLY RECOMMEND this CubeSmart in Mt. Vernon!!!!!! The manager Rahuim, and Mike and rest of the staff are the BEST! They're friendly and always make me feel welcome. The facility is clean, it's easy access from the highway, very considerate people who care about you, their service and their facility. I always look forward to going there. Thanks!!
Derahonon Djedje
February 1, 2020
Joseph Jiampietro
January 30, 2020
Lex Templar
January 29, 2020
My wife and I had a great experience getting our storage unit. We had great luck in getting help from a Representative named Liz. She was down to earth, friendly and knew her job very well. My wife and I felt welcomed and any questions we had were fully answered by her. She genuinely wants to do a good job. This is the kind of person I want working in my business. She cares about people and she is a professional. Thank you Liz.
Bunny Vanderhall
January 25, 2020
I met jimek and liz the other day and wow what great customer service. Jimek was very polite, respectful and was very helpful he had answers to every question. And another thing the store was spotless I love to see a clean store. I will be coming back. I highly recommend
Naie Hall
January 21, 2020
Mr Rainey is the best ! He’s very helpful , Knowledgable and understanding. He’s very smart and respectful always greeting with a smile. The place is very clean I highly recommend And will be coming back for a space
Jah Willi
January 11, 2020
Rah was amazing he walk me through the process very smoothly!
Crystal Brown
January 10, 2020
Omg this was the best experience I ever had. Manager was soooooo niceeeeeeee. He was the bestttt I recommend this cube smart to every single person alive. Literally the bestttttttt
Fabian Powell (Fabiantheguy)
January 8, 2020
Satisfied my spacing needs for storage containers.
Jasiry Hernandez
December 20, 2019
Great customers service! Great prices! Everyone goes above and beyond for the customers! Thank you!
Regine Challenger
December 16, 2019
Very clean and organized location I must say and even better good customer service from Rahuim and Jimek who answered all my questions and have such a pleasant attitude
Carleen Malcolm
December 14, 2019
Both Jimek and Rahuim are unexplainable workers. Only a few words are needed to explain them. Excellent, friendly, kind, extraordinary, thoughtful, and wonderful people in general. Whenever you come to these storage area you would want these two amazing workers to help you out.
Nadine Bryce
December 9, 2019
Isaiah Campbell
December 8, 2019
Ever since I started using CubeSmart, the people that work there have been nothing but helpful to me and my situation. Managed to get whatever I needed and the size I wanted to place my stuff. They broke down the details in a respectful manner, they've made sure I paid my bill on time and they bring a pleasant experience every time I walked into the office. Props to Jimek, Julian and Rahaim for all the hard work y'all put in to make it work for me!
Cameisha Roache
December 5, 2019
Dr. Heather Pearman
December 2, 2019
The experience at Cubesmart was absolutely STRESS FREE! The gentlemen that work at front desk were professional, kind & Courteous. Julian was the manager that showed us our unit. He walked us through different units and listened to our needs. Our unit is convenient and made unloading our items easy & quick. One thing we truly appreciated re: Julian was that he just walked in from his lunch and was ready to jump in. Rahuium, the General Manager had called us first thing that morning, post reservation the night before to inquire if we had any questions. Based on what we said we had coming in... he upgraded the reservation for us without question. Once again, The entire staff is professional, kind & courteous! Thank you Cubesmart Team!
Joseph Bosch
December 1, 2019
I don't usually write reviews but I wanted to write this one... When we got to the location the 3 gentleman at the desk were outstanding!!! Julian, Raheed, and Jordan all were very kind, quick, responsive, and were on point with every detail of service... If I had a business would has hired them to work for me... All three of them have a great Future ahead of them for sure... Cub smart is doing an outstanding job on choosing the right people to represent their company...Again absolutely Outstanding and thank You!!!
vinbiker
November 30, 2019
zabarie stevens
November 26, 2019
I would highly recommend, the staff there are so helpful and down to earth Jimek ,Rahiem and the other guys are friendly and funny, the building is very clean and pleasant Location is perfect
Desiree Walker
November 25, 2019
Ashley Bady
November 19, 2019
Rod Taylor
November 16, 2019
EXCELLENT CUSTOMER SERVICE. THE MANAGER IS A GREAT LEADER. HE KEEPS THE TEAM STRONG. #RAH IS THE MAN.
Pedro Vasquez
October 23, 2019
Staff is excellent. Place is well run and Jimek the manager is very professional and knowledgeable.
hyacinth malcolm
October 20, 2019
Enedina Martinez
September 30, 2019
Mr Rainey was very helpful. Excellent customer service
Jasmine
September 28, 2019
I came to the store today with a few concerns and the new GM here Rah exuded amazing customer service. I needed to change my payment date and he did that quickly without any hiccups. Mike assisted him and they both showed great professionalism. I also had concerns about my rate increase and they were able to help with that as well. Both Rah and Mike gave me confidence knowing that my stuff will be safe here and that I’m not just looked at as another customer but as a person. I’ll definitely recommend this storage to anyone who needs it. Because I know they won’t be disappointed.
Michele Rodriguez
September 11, 2019
Dorlene Curwen
September 2, 2019
Elonde Guthrie
August 30, 2019
All the staff were professional and helpful. Rah was very understanding and always had a solution for my issues. Shay did an amazing job at keeping the storage clean.
2stroke Nation
August 20, 2019
Chenee Lopez
August 2, 2019
Great if you need a small storage like I did reasonably priced
Lorraine Summers
July 28, 2019
All the staff members at the cube storage in Mount Vernon was very helpful and informative. And the prices are affordable. If anyone needs a storage unit try the one 750 South Fulton Ave. Mount Vernon, NY.
K. Lovelace
July 26, 2019
Tisha Cruz
July 23, 2019
Excellent service overall performance performance affordable storage
Alexis Cruz
July 23, 2019
Excellent service Overall customer support
Keron Leverett
July 22, 2019
Very clean The manager was very friendly very thorough patient you name it. Unfortunately i don't remember his name. He worked on Saturday 7/20/2019 at the Mt Vernon Cube smart
Jeremiah ?KU
July 21, 2019
Danielle Kenyon
July 21, 2019
Shamara Pusey
July 17, 2019
M.A. Moodie
July 8, 2019
Richard Meltz
July 5, 2019
Mike is the best. He is awesome
Kia Mh
June 29, 2019
Michael & Jimek are great! They are attentive, knowledgeable, honest and greet you with a smile. Excellent customer service! Revised review: I am revising my original review as they have you do the review as soon as you register for a unit. I received a rental increase at the conclusion of 6 months (this was not divulged when registering) and when I inquired about it over the phone with Jimek, another employee made a rude comment in the background of "got em" once it was explained to me. I feel that it was extremely disrespectful and uncalled for. Jimek claims he didn't hear anything and that the individual could be having an entirely different conversation. I know what I heard.
chevaughn vaccianna
June 27, 2019
Peter Rohlf
June 6, 2019
The move in & our experience was great! Rahuim was very helpful with the process.
Crystle Styles
June 5, 2019
The customer service is great in the mount Vernon location. Mike the GM is great. Jamik service was great as well. Team is very friendly.
Stella Hoang
May 29, 2019
Graziella Salgado
May 28, 2019
Moving in with family to save for our business, this place is new-ish, clean and had a great move in special not to mention use of their van for next to nothing...Jameek (I hope i'm spelling that right) took great care of us, nice to have such a friendly employee in this day and age, keep up the great customer service!
Victor Salgado
May 25, 2019
Mel Ganpat
May 24, 2019
Fantastic staff the managers are friendly. The facility is clean which is a plus plus!!!!! Love the mount Vernon team mike, rah, shay, and jimek.
Vinve B
May 15, 2019
There are so many different storages around this area. But I choose mount Vernon location for their prices and the great customer service. Mike and Rah have the best customer service in town.and the facility is always clean
Gina Paradis
May 14, 2019
Mike and Rah are always so attentive! My company currently has a storage unit that receives packages frequently and they always help me bring it into my car. Anytime i have questions Mike and Rah are so helpful and take the time to explain in detail for me. Honestly such a phenomenal team, they make my job so much easier and spark joy to my days.
Tonshea Griggs
April 30, 2019
Not to thrilled about the price hike!
Chris Tejeda
April 27, 2019
Had a wonderful experience Shay was very helpful and kind really appreciate it place is very clean friendly would recommend to friends and family
Janet Garris
April 26, 2019
Mike was wonderful in explaining how the storage facility works
Gella Frederick
April 13, 2019
Clean, organized and most of all well trained and courteous staff!!!
Edward Kania
April 8, 2019
Destiny Johnson
March 31, 2019
So this is my 1st time renting a storage unit and Im so happy I chose cubesmart im not sure if it’s the prices or the A1 customer service I received from Rahuim he was very helpful explaind everything to me and help me find the best storage for me thanks again Rahuim
Lynn Narvaez
March 27, 2019
Great service
Sylvia Rini
March 24, 2019
I just switched from an outrageously expensive and poorly-maintained Public Storage in Yonkers to Cubesmart in Mount Vernon. Michael B. was awesome! He was extremely helpful and best of all, not pushy at all. The price for the 5 x 5 x 4 locker that I got is excellent as is the facility itself. I highly recommend Cubesmart!
paul scarborough
March 7, 2019
Well I was in a hurry to get to work and they made it quick easy and painless. I’ve been to others , Cubesmart all the way baby
Lolo Lo
February 24, 2019
Cindy Peralta
February 1, 2019
Definitely recommend this place. Great service from the branch manager. Great accommodations for great pricing.
Jheanelle DaCosta
January 5, 2019
This was my first time renting storage units and had no idea what to do or what to choose. We needed storage immediately for our stuff from my former bilevel apartment and garage. Mike, the manager made the decision making super easy for us. He thought we were joking that we needed more than one units because we had alooooot of stuff. The price for the size we chose were very good compared to their competitors in the area. This is my 2nd month as a tenant and so far it has been good. My only qualm I have is the code activated entry gate - it tends to be stuck in the upright position which allows anybody to enter, especially in the night which pose as a safety issue for me. But all in all , customer service was great !
Chaliss Outlaw
January 1, 2019
Love the service..... especially the mgr.
Robert Dominguez
December 31, 2018
Rhodesia Butler
December 18, 2018
Had a great and memorable experience signing up. Rah did a great job throughly explaining the terms of the storage policy. Clean, spacious and convenient all at an affordable price. Very impressed!
Robert Paolucci
December 17, 2018
Very Clean professional place. Michael the GM was very pleasant and knowledgeable.
Everton Woodstock
December 11, 2018
Thanks to Rob one of the managers at this location my billing issue was resolved without much hassle. Demonstrating that customer service is alive and well at this location. Which is more than can be said about many establishments.
Michael Campbell
December 9, 2018
Thank you to everyone at Cubesmart for keeping my belongings safe and clean for the 7 months I was here. And thank you to Michael Bermudez, Rahuim Fountain and any of the other stuff their sorry I did not remember everyone else name but thank you again for everything. The best in Mount Vernon 1 love bless up.
Murline Christie
December 3, 2018
Very nice people I whould recommend them to anyone
Marleny Gonzalez
December 2, 2018
Michael was such an amazing help! I was transferring from one cubesmart to another and I only had a short window of time to get it done. He was patient and forthcoming with everything I needed to know. I’m so happy I made the transfer to this cubesmart!
Carl Dunn
November 1, 2018
Adeyinka Adiatu
October 19, 2018
I dont understand why it's not 24 hrs.
Deemz64
October 11, 2018
Great price, Great professional Customer Service, Great location, Great Experience. Thank you so much for helping me Rosemary Ortega, your expertise and professionalism was above and beyond! I will Definitely Recommend this Cube Smart Mt. Vernon Fulton ave. location.
Dee Woods
October 7, 2018
Experience was great. Easy move in. Good customer service. Would definitely recommend checking these guys out.
Rodney Evans
September 30, 2018
I received excellent service by the manager Rahuim Fountain , who took me to several available cubes til I found the right size.
Cha'liss Outlaw
September 25, 2018
The General Mgr Mike was very helpful and polite. He made my choice to store my belongings with cubesmart easy. Thanks and keep up the good work Chaliss
S Merritt
September 24, 2018
Jessica John
September 22, 2018
Rahuim and Mike were very helpful and courteous. Would definitely recommend them and this facility to everyone. Thanks for all the help!
Buzzinwithannb B
September 22, 2018
Mike was a big help down to even helping me pick a bigger room and cleaning the room out prepping it for my move I would recommend him to anyone overall great experience
Alicia De Thomas
September 13, 2018
tlcSerenityScents
August 31, 2018
I'm actually a new renter. However, I really was impressed with what I witnessed from CubeSmart at 750 S. Fulton Ave. The CSR that helped me initially Mike , I believe is a manager. He was very pleasant and accommodating! A different CSR served me at the time of signing my lease, Rahuim. He was a pleasure to work with! His appearance as well as how he works is very attractive! He knows the product well, appears very confident and is very "chill"! I consider the agreement very pracital and very good prices. I appreciate the discount and referral benefits! The facility appears very clean. The hours are great as well! Very flexible! I feel confident that I'll have a successful experience at this storage facility!
Teresa C
August 16, 2018
The moment I entered Cube Smart Storage facility, the manager Radium Fountain greeted me with a warm smile, At that moment I knew I made the right decision to rent with Cube Smart in Mt Vernon. Rah was very professional, courteous and provided excellent customer service. He was very patience with me while helping me to decide the proper size unit to rent. I was so I impressed with the service and the cleanilness of the facility, I returned to rent 2nd unit. At that time I was greeted by 2 other Managers RoseMarie and Roshana, They were also professional, courteous and provided excellent customer service. .
Elaine Hernandez
August 15, 2018
I needed a storage place at the last minute for my mother and Shana was amazing!!! She waited and took her time to help me with my needs even though she was suppose to leave sooner. I can't thank you enough!! Great customer service!!!!!!!!
Faith
August 14, 2018
I visited another storage facility prior coming to Cube Smart on Fulton ave and immediately Shauna gave such a warming welcome and very informative. Despite telling her I was only pricing different ones she still offered to give me a walk through the facility as if I committed. Although I was impressed I didn't make a commitment that day and was going to shop around she still treated me with the utmost respect and didn't pressure me at all. I went ri another and although the prices were competitive it was far from the service And not to mention the cleanliness as the Cube Smart on Fulton. I went back days later And even though Shauna was not there the staff is phenomenal. A young lady first addressed me while helping another customer and Raheem finished with another And concluded my experience with great customer service as well. Very informative and I felt safe leaving my valuables in their care. The facility is secure and Top notch Service. Keep it up. I will definitely recommend this to anyone that's needs a safe, secure, clean storage facility.
Lina W.
August 7, 2018
Rahuim was the best person you could have helping customers. Very Genuine and helpful. I feel like he needs a better position within the company. He’s taking you guys places
Barry McCormick
July 24, 2018
Mr. Fountain was terrific. Quick, efficient and very pleasant! Thanks,
Squeezed_cow
July 15, 2018
Cristin Wint
July 7, 2018
Lillian Santiago
July 5, 2018
Shanna Mcleod exemplifies the true meaning of customer service. I would reccomend anyone to cubeSmart at her location.
Sandra Hector
July 5, 2018
Needed storage fast and Rah was amazing at helping me set everything up and getting me a van to move my stuff. Very professional and informative. Now I lost my key and I’m sure I will have not issues getting back into my locker, lol. Thanks !!!!!!!!??
Andi
July 4, 2018
Great service, great location, clean facility, great staff - all good!
Theresa Kearns
July 2, 2018
Shana and her team are welcoming, knowledgeable and helpful. They made our moving experience much easier than it might have been. I’m very happy we chose cubesmart mostly because of the team at this location.
Angel Ortiz
June 11, 2018
Kemisha Reid
June 7, 2018
Matthew Rodney
May 30, 2018
Juliet Decordova
May 28, 2018
Considering storage..this is the place.. Thank you Shana and your team..you guys made the tedious job of moving into a more easy transition.. This is a clean and a climate control environ..love the happy, friendly people who work here. .very professional team .consideration paid to every need..
English Coke
May 23, 2018
Great customer service, very clean environment they’re the best storage in Mount Vernon.
Lydia boateng
May 11, 2018
For best customer service look for Michael. He’s the best.
Anthony Collymore
April 5, 2018
Mike was very helpful and informative. He was very friendly and made the transaction a smooth one. He also remembered me when I came back a few days later. Definitely a star employee.
tamara clarke
April 2, 2018
Good place to store, good customer service exceptional service from Shauna Mcleod. I will always recommend this storage and this branch specifically
Stalin Marte
April 1, 2018
Clean and quite...
Alexandra Gooden
March 27, 2018
Shana made renting a cube at cubeSmart hassle free. It was such a pleasure to do business with her. She walked me through the renting process, showed me the cube and made sure everything worked. Shana was very proffesional and she knew her job! Haven't had customer service like that in a while. Thanks Shana, keep up the good work!!
Lin Hardy
March 27, 2018
Great staff, clean, great all around. Thanks Shim, Rosemary, and Mike for going the extra mile!!!
Andrene
March 25, 2018
I just want to say a big big thank u shana u are one in million i wish cubesmart could have u at every one of the brunches .
Linda White
March 22, 2018
Shana, Manager, Rosemary and Shimron were superb. They were professional and my registration was very pleasant and hassle free. The office is extremely clean compared to another Cube Smart in the Bronx with ample lighting. Truck rental and move in day was peaceful. There is even relaxing music played on the sound system for added comfort. Thank you staff at Cube Smart in Mount Vernon, for easing my stress. Knowing my things at this location is not only safe but also with peace of mind in professionalism.
lamont curry
March 17, 2018
I found Shana, Shimron and rosemary very helpful. They helped me when my check didn't arrive because I did have my PO receipt.
rajeev walker
February 27, 2018
Antoinette Anderson
February 26, 2018
The staff at the Mt. Vernon location were great! Mr. Goddard and Shana M. explained the process and were very respectful of my time. I ever received a callback for my space reservation. The facility is clean and has easy access . Their pricing is very competitive! Easy choice to make. Great Teamwork Mt. Vernon CubeSmart!
Chaim Glick
February 15, 2018
Very friendly helpful staff, prices are very reasonable,clean storage place ,Higly recommended
Shaday Smallwood
February 8, 2018
Good people, mike have great customer service he helped me pick out the perfect storage space for my belongs. Storage was very clean. They prices are also perfect I would recommend this storage to anyone.
L L
January 31, 2018
Very professional. I was assisted in all my needs in a quick and timely manner. Very clean office. Prices are great. Would recommend this location to others.
Quiosha Caldwell
January 7, 2018
Was treated nicely at this location. The service was extraordinary.
b smith
December 31, 2017
Went to storage because of hard times as soon as i walked in i was greeted properly and well taken care of. Thank you Shimron and Cubesmart for your awesome customer service and care.
sonia mckiver
December 13, 2017
Everyone at this site has been great. I lost my job and I was homeless and they went above and beyond to help me keep my unit. A unit that had items that could never be replace, like items that belonged to my Mother who passed away over 12 years ago. Yes this is a business but the people at this location understands that life happens. From the GM to the front office staff I have had nothing but a great experience. I'm now back on my feet and I would and do recommend CubeSmart @ 750 South Fulton Avenue Mt Vernon, NY 10550 to anyone for any of their storage needs.
chris Ortiz
October 13, 2017
Best price's around town Exellent customer service !! Rosemary Ortega & shana Mcleod
Nigel Jeremiah
October 7, 2017
Its my first time using storage and the experience is awesome, the staff at mt vernon are very professional and friendly , the facility is well lid and clean .????
Marc Boris Dombrowa
September 4, 2017
This is the second time doing business with the Mt. Vernon store. Service is great. The staff is reliable and reminds of reservations, payments to prevent customers from having any addtl. fees. The facilities are clean although too cold for my taste. Rosemary show lots of patience if you have to retrieve documents. All in all: Fair prices, good service so I recommend this location. The only disadvantage is that there is no loading dock and no roof - when it rains loading is no fun.
Miles Thorn
August 10, 2017
Great customer service, provided excellent help with all of my storage needs.
Ricardo
July 30, 2017
Shana was awesome in helping me find the right storage for my needs, very knowledgeable, great customer service. thanks again.
Magdala ulysse
July 10, 2017
I went to few storages places and when I got to Cubesmart I knew this was the one. Very clean, bright light customer service was excellent and their fees was very good.they went beyond to make sure that We were happy. Higley recommend Cubesmart storage
J Sun
June 23, 2017
Very courteous, helpful and went above and beyond to accommodate my needs. I would recommend anyone looking for a place to store their valued item and the rates are very competitive and reasonable. Great job Shana and thank you for your excellent service.
Celeste Adames
June 13, 2017
Marticha Brown
April 28, 2017
D's Little Kitchen
March 31, 2017
So after decided on moving to a smaller apt. I knew I would need storage close to home, clueless however I contacted the Mt. Vernon location. I must say it was a personal experience, I met the GM Shana that was extremely helpful and knowledgeable based on my needs. She knew just what I needed and her recommendations were great. Thanks Shana! Cubesmart, my first customer service experience was excellent!
Rhonda Hamilton
March 16, 2017
We really love this facility! It is spotless, smells wonderful, and the staff is courteous, and was willing to help locate the perfect space for our needs. The General Manager at this location (Shana) was very understanding when we had to move out on short notice, and pro rated a satisfactory payment to accommodate us. Really sorry we had to leave!
Saran Afua
March 13, 2017
love jesus Davennport
March 11, 2017
BEAUTIFUL PLACE CLEAN CONVENIENT GAVE 1 MONTH FREE LOVE IT HERE
leo anderson
March 7, 2017
Shanna McLeod was totally awesome helping me to chose the correct size storage. All throughout the process she was present to make sure everything went well.
Natalie Scarlett
January 22, 2017
Nes Rosa
January 21, 2017
