Reserve a Unit
5 feet by 5 feet Storage UnitSmall 5'x5'*
5 feet by 5 feet Storage Unit5'x5'* Storage Unit
- Climate Controlled
- Elevator Access
A one-time administrative fee of $29.00 will be due at move-in. Like your car, house, and all of your valued possessions, insurance is required for the items you store with us.
6875 Lee Hwy
Arlington, VA 22213
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
- Online Payment Options: Skip a trip to our office by paying online.
- Month-to-Month Leases: If you're not sure how long you need storage, we have a flexible option.
- Lobby Workstations: Stay productive while visiting our facility.
- Dollies/Handcarts Available: Move and rearrange items easily.
- Moving Labor Services: Have the team at SML load and unload items from your truck or other vehicle.
- Contact-Free Moves: Book moving services with Bellhop to safely and efficiently move your items into storage contact-free.
- Storage Protection Options Available: Protect yourself against the unlikely loss or damage of your belongings with the SureSmart Protection Plan.
- Boxes and Other Packing Supplies Available: All of the supplies you need for storing your belongings are right here.
- Military Discounts Available: Show us your active duty military ID at move-in to enjoy a 5% discount.
6875 Lee Hwy
Arlington, VA 22213
Office Hours
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours
Daily: 6:00 AM–10:00 PM
Services at This Facility
Our friendly store manager can provide more details about any of this facility’s available services. Amenities may vary by facility.
Reserve This Unit & Lock In Your Rate
Lock in today's online storage deal with a no-commitment reservation.
Hours:
Office Hours:
Monday–Friday: 9:30 AM–6:00 PM Saturday: 8:30 AM–5:00 PM Sunday: 11:00 AM–3:00 PM (Virtual Agent)
Access Hours:
Daily: 6:00 AM–10:00 PM
Reviews of This Facility
Elizabeth Harrison
April 13, 2024
Mimi was great in getting me set up. Love the clean, organized facilities and carts!
Rand Hullihen
March 26, 2024
Easy. To setup, use, and leave Was clean and had good access to carts and elevators.
Emily Butler
February 29, 2024
Best run facility, and I’m including categories like apartments too, I’ve ever seen. These folks work hard and bend over backwards in customer service! I wish every place had customer focus/centric and professionalism like this cube smart on Langston Blvd.
stacey cooper-porter
February 17, 2024
Kevin did an outstanding job. His customer service is great. He is highly knowledgeable and extremely professional. Highly recommend.
Carl Taylor
January 30, 2024
Mimi and Kevin at the Falls Church, VA were fantastic. Thx !
David Silva
January 25, 2024
Very easy to check in and the employer was extremely helpful in making sure I got set up right.
Tamieka Monroe
January 17, 2024
It was a great experience and awesome service.
Tamieka Gaddis
January 14, 2024
It was a great experience.
Jose Vladimir Hernandez Hernandez
January 12, 2024
Andrew Shih
January 8, 2024
Check in was very easy. Very clean and well maintained facility.
Aiyah Sibay
December 23, 2023
Mimi at the Langston Blvd location was so incredibly helpful and kind. I had accidentally placed my items in the wrong storage, and I believe if it were any other storage unit, I'm almost certain they wouldn't have been as considerate and understanding as Mimi was. She contacted me right away, and let me know of the situation. She even re-installed another lock to make sure my items remained safe until I could make it back to the storage unit. That evening when I came, she walked with me to the unit and helped me set up my new storage space. When we realized that there was another error, she took the time to fix it. Throughout the entire set-up process, she was so incredibly kind and patient with me. Also, on my first night trying to get there, I got very lost. She took the time to stand outside for a long time until I could get there. She was very patient and gave me very careful directions until I managed to figure it out, but in both cases, I really appreciated her help and kindness. I would really recommend this place to anyone looking for a storage unit just because of her amazing customer service.
Robert Waffle
December 19, 2023
Quick and easy. Kevin was very helpful and made the process smooth. Building is clean and well-lit. Cost is extremely competitive.
Ray Kogan
December 4, 2023
The facility is very professionally managed and always clean. The management is very helpful. Mimi, the general manager, in particular has been terrific the entire time we've rented with them. I can't imagine renting a storage facility anywhere else.
Ann K
October 19, 2023
Office staff was wonderful. The space was always bright and clean.
Stephanie Wilkes
September 16, 2023
Great customer service from your staff.
Sum Mehrnama
September 13, 2023
Great price, brand new location, and great help from Richard. He made the process smooth and seamless and was truly just a nice guy!
Anastasia Sarmakeeva
September 6, 2023
The manager of facility was very helpful, really appreciate her help
Missy Wether ill
August 22, 2023
Facility clean and the whole process to rent is easy from start to finish
Jennifer Sullivan
August 19, 2023
Clean and efficient. Bright and seemed safe.
Cathey Dugan-DiBenedetto
July 3, 2023
Updated post: A weird computer glitch caused some initial problems when we attempted to pay for a year in advance, but Mimi was amazing and sorted it all out. She was patient and worked tirelessly until the issue was corrected. I can’t say enough good things about Mimi! She deserves a BIG RAISE for her excellent customer service and diligence!! All the staff at the Arlington location are great. Original post: Everything was easy. We were able to walk in and rent the unit we needed. Mimi in Arlington, VA CubeSmart is amazing! Wonderful customer service. She answered all of our questions, gave us options, and made the experience pain free! The facility and units are clean and secure. Happy with my decision!
Brian Kraft
June 13, 2023
It's a good set-up for customers. Easy and secure.
Bethany Rowe
May 20, 2023
Michael Cunningham
May 13, 2023
Denine Blackburn
May 9, 2023
Super easy experience! Awesome customer service! I received two phone calls. One to talk to me about the process and confirm my reservation and another reminder call a day before it was time for me to complete the process online.
Kathleen Luisa
May 7, 2023
The first thing that struck me about CubeSmart was the cleanliness. I also very much liked the security and that it is close to where I lived.
Curtis Schaeffer
April 29, 2023
Jackie Henneberg
February 23, 2023
Amazing!! Immaculate!! Friendly and helpful customer service!! Great location!!
Tori L. Thompson
February 11, 2023
Patricia Martin
January 31, 2023
Very nice office worker, clean facility and well secured. Nice place.
Isabel Zito
January 3, 2023
Used CubeSmart to store items for a year--super clean, easy access, and knowledgeable, friendly employees. Highly recommend.
Jennifer Oeschger
December 10, 2022
Staff was always helpful and friendly. The whole building was very clean every time I went in.
Richard Farino
October 28, 2022
Site was clean, close to my retail shop, and secure. Kevin, the sales guy, was the deciding factor. Super easy going, helpful, knowledgeable, and gave me options and was cordial and welcoming.
Amy Munroe
October 21, 2022
getting a straight price from these people on the phone, in person or online is insane. huge waste of time.
Viet Nguyen
October 12, 2022
Talen Denton
October 2, 2022
Randy Zachary
September 25, 2022
Great customer service. Clean, secure facilities.
Chechena Nichols
August 31, 2022
Easy to work with. Cleanliness and no surprise charges. Everything was precise and upfront.
Steffany Cabrera
August 31, 2022
Very clean storage area and wonderful staff
Kelsey Stolar
August 13, 2022
We needed a last minute storage space and CubeSmart made it a luxury experience. Employees were friendly and helpful, space was secure and very clean, they provided any equipment we needed (locks and carts). The employees did a great job making sure we got the right size and the best deal, really helped us save money. I highly recommend CubeSmart!
Nancy
July 21, 2022
The staff at cubesmart were very helpful and friendly. The process of acquiring and leaving my unit was very easy.
Gina Gene
June 21, 2022
Awesome. Very nice staff!!! Well kept storage
Dave Rockwell
June 11, 2022
Efficient and clear communications and design of the transaction. Also a door malfunction was addressed immediately.
T. Dixon
June 9, 2022
Randy Love
May 10, 2022
Everything was very clean and very neat
Mike Dumont
April 13, 2022
Your manager (Kyle) was fantastic and super helpful and the facility is well run. But, that said— If you suddenly start raising rates, my overall opinion will change. August 2022: After 5 months CubeSmart raised my rate by a whopping 27%...a $52/month increase. This was after the original CubeSmart employee I dealt with said they do not have “teaser” rates.
Ted Nunamaker
March 29, 2022
Convenient location, move-in, and move-out. Very clean facility. Mimi was fantastic.
Norma Shelton
March 28, 2022
The staff was so friendly and helpful, The building and storage units are very secure and clean. The entire procedure to access the building, elevators and storage unit made me feel very comfortable in renting a space at CubeSmart.
Kathryn
March 17, 2022
Store your stuff here! You won't regret it—I am so grateful to the staff, especially Mimi, for making this very stressful time in my life a little bit easier. Mimi has taken several calls from me over the course of a few days and helped me make the best choices for myself while I'm in the process of moving. She also took at least 20 minutes to explain different options to me and was very supportive. The units are accessible, clean, well managed, and easy to use. Everything is very secure and straight-forward. Great experience!
Janice McKelvey
January 30, 2022
Fantastic security and climate control; excellent staff; great location.
Andrew Tarr
November 25, 2021
The facility is tremendous. Clean, roomy, secure, bright, safe, well equipped, and restrooms!
Toni Bowden
November 23, 2021
The distance from my house was good, it was always so clean inside and I like that it was not too hot or too cold. The only downside to this particular location is the access getting in and out of the parking lot.
WD WD
November 13, 2021
Easy sign up, high tech access, crime secure, well lit, clean, COVID-safe, well trained staff who follow up, follow up and follow up again.
TByrd White
November 13, 2021
This location has an extraordinary gem in the rough staff member named Mimi! She goes above and beyond making sure site location is clean, every member is happy which hits us, the customer with trust we and our belongs are in the greatest storage location secured by wonderful staff! Outstanding! Every member should take Mimi's lead. My experience was extremely satisfying.
Marina Gutierrez
November 12, 2021
Everything, from reserving online to the very personal and kind people at the facility, it is a very pleasant and perfect experience. All the employees are very kind and helpful in every way. THX
Jamal Wheeler
November 4, 2021
CubeSmart Self Storage is awesome. The building is always kept nice, the staff are wonderful, very professional and great customer service skills, as soon as you walk in they great you right away. The office hours are also great, and the storage hours are very convenient. And the prices are great to. If you are looking for a great storage place, The Arlington location in North Arlington is awesome.
Olga Pittner
October 25, 2021
Joanne was very helpful. Love the facility.
CDR WDC
October 9, 2021
Accommodating an helpful
Roberto Garcia
September 23, 2021
great attention from the staff at the Falls church location.
Megan Donnelly
September 22, 2021
The attention and the friendliness of the team was great. The facility was always kept super clean. And the security made me feel very safe.
Annie Broderick
September 18, 2021
Clean facility, easy access, useful dollies/carts provided, clean bathrooms, and good security. Super convenient and excellent service!
MARY Quinn
September 11, 2021
The facilities are very well maintained and the staff is always easy to get in touch with if I have questions.
Brian
August 27, 2021
.Mimi was great, incredibly helpful, impressed with her professionalism
Anne Troth
August 16, 2021
Great experience all the way around! Thanks to Mr. Kellogg for showing us the way. The units are ultra clean and easy to get to. Please don’t disappoint with outrageous monthly rate increases.
Alberto Tolentino
August 14, 2021
Mr Kellogg and his staff were very professional and helpful during the time I used the facility for storage. I even left something in my storage unit after vacating and he called me a week later informing me they found it so I could come and pick it up. Great safe, quiet and secure facility to store your items topped off by great customer service
Stephanie Corrao
August 6, 2021
Very professional and responsive service. Clean and comfortable facility.
Tonia Henry
August 6, 2021
Customer Service is great
Peter Paris
August 4, 2021
The facilities were very clean and well maintained. Security arrangements were excellent. Staff was great and very professional.
Lloyd Washington
July 22, 2021
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Elizabeth Kalunde Missokia
July 15, 2021
Two weeks ago I booked a storage at Lee Highway storage. I had an amazing experience thanks to Daniel Kellogg who assisted me to make sure that I upgrade to the storage that would fit all my belongings. Mr Daniel was amazing, very professional and did all he could to assist even after work hours. Thank you this man is awesome????
ramsay tanham
July 14, 2021
I found the staff to be very responsive to my needs, and we're very professional. The building was clean and well-lit.
Nina G
July 7, 2021
I have had nothing but amazing experiences here. Pricing is excellent, customer service literally never fails, the bathrooms are always extremely clean and they’re happy to help in anyway at any time!! Great team! Great place!
Ryan Barry
July 2, 2021
Absolutely great customer service! I arrived right when Cubesmart opened, an Mimi helped me right out. The morning seemed quite hectic, with lots of moving parts happening with the staff, but Mimi was able to juggle it all and help me out efficiently and effortlessly. Was out the door in 20mins with the keys to my new unit and the keys to the moving truck I rented out for the morning. She was really great and really helped make a hectic and stressful move on my end feel easy and relaxed. Made my morning!
SJC
June 29, 2021
We find the employees to be helpful and courteous, the facility is clean, secure, and well-maintained. Of note: when we were getting things out of storage, an employee came by and noticed the bulb in our storage was out and replaced it immediately. Thanks, David Kellogg!
Nick D'Addio
June 28, 2021
Daniel K. and Joanne helped me cut my lock today because I misplaced my keys. They were both super helpful and kind. They recommended I keep a key on file with them so if I lose another key in the future, they can better assist me. Great customer service.
Bruce McLeod
June 15, 2021
The ease of use on the website and the person I met with on-site, as well, the facility was clean and safe.
Joe Kroger
May 28, 2021
The facility is safe, secure, clean and wonderful!! Very happy our stuff was there! Staff has been very helpful over the years! Thank you!!
Tyler Butler
May 25, 2021
Joanne was very helpful and made the move in process super easy! Would recommend using this CubeSmart
Aleisha Khan
May 25, 2021
Super easy to book, use, and end.
Harlan Erker
May 15, 2021
Raquel Neumann
April 30, 2021
Easy. Convenient. Clean. Good price
Mary Suzanne dela Cruz
April 30, 2021
The building was super clean and the facilities were well lit, even at night. It was easy to access and the staff was friendly.
Gilbert Flores
April 15, 2021
Nicholas Connell
March 29, 2021
I cannot say enough about how positive my move in experience was. Prior to even arriving for my move in I was given a call to confirm my reservations and see if I had any concerns. On the day of my move I was running late, but the manager Daniel stayed an extra half hour past closing time to make sure I was all set with my unit. It's clear that the team cares about their customers and the property. Communication, location, and pricing were all unmatched at this property. Thanks Daniel.
Katie Morgan
March 26, 2021
Friendly, personable, helpful staff and very clean facility that is easy to navigate
David Putnam
March 13, 2021
The process was easy and quick. I worked with Mimi at the Lee Highway location and she helpful and friendly.
Brian Meiggs
March 10, 2021
Just got my storage unit yesterday and so far so good. This storage facility is so clean, safe, and easy to store your items. Definitely recommend using them. Plus, all the employees are super nice and warm!
Frank Talluto
March 5, 2021
Staff was courteous and helpful. Rates reasonable. Place was clean and tidy and in a good location.
Jeffrey Miller
March 4, 2021
Victoria Nelson
February 21, 2021
This is my first time using a storage facility & I couldn’t imagine how this experience could be any better!!! The facility is spotless, looks brand new, secure, just perfect!
Bill Johnson
February 10, 2021
Clean, friendly, and secure.
Jesper Sullivan den Bergh
February 7, 2021
Solid price. Very clean facilities. Great staff. Best storage experience I've ever had.
PHILOANEOUS WALKER
February 3, 2021
RICHARD
January 25, 2021
Great customer service. Safe clean area
Gus Cor
January 14, 2021
BAIT AND SWITCH. BEWARE. pushy sales tactics. poor customer service. do not recommend. once you move your stuff in their customer service changes. avoid. they changed their promotional discount offer after things were moved in.
Timothy Dunton
December 28, 2020
Great price, 24 hour access, and customer service.
Xinwen Liang
December 22, 2020
Magally Bernal
November 9, 2020
Service is excellent. the place is very nice, clean, and save. I strongly recommend to others. Tks
Vanessa Botero
November 8, 2020
Friendly and super helpful staff.
Thomas Craven
November 6, 2020
Staff always very friendly and helpful. Property always clean and well-maintained.
Stephanie Bowen
October 7, 2020
Customer service and very clean/modern facilities.
Shalini Jain
October 5, 2020
I have always had great experiences with the staff at CubeSmart and the facilities are great and safe.
Gabriele Pollock
September 28, 2020
Kyle was great to work with at the Falls Church facility.
Carlos Maceo
September 28, 2020
The site was very well managed and Kyle was an excellent ambassador for your brand.
Javed Nawabi
September 25, 2020
The customer service was amazing!
Ulas ISSI
September 23, 2020
So secure, nice and clean. Perfect spot.
TREEZ Taylor
August 31, 2020
Close
Kelly Tran
August 29, 2020
Moving is very stressful, especially as a single mother. The whole process has been very challenging for me, and my experiences have been very bad.The only highlight during the whole process was working with Chris, he was very exceptional, he made sure all my needs were taken care of and took some of the stress off my shoulder. The store was clean, there are plenty of carts and the customer service is amazing. Keep it up!
Curtis Goos
August 16, 2020
Harolyn Phillips
July 30, 2020
Safe secure clean facility with supportive staff
Richard Yarp
July 13, 2020
This was my 4th summer to use this location for short term storage. I have kept coming back because the staff is excellent and the location is always spotless. CubeSmart and this location will always be a recommendation of mine if anyone asks.
Kathryn Greenberg
July 12, 2020
There were a couple of major issues in our recent experience from this CubeSmart location. We rented a large unit while we transitioned to the area, total rental time ended up being 6.5 weeks. The first major issue was the touting of “free moving truck rental” - it’s not as easy as it sounds. It’s for move-in only and they charge $10 for the first four hours, and $40 for any additional time. This was not communicated well and caused several headaches for our moving day. The second and most important issue occurred at move-out.. we removed all of the items from our unit on the 8th if the month - but paid to have our unit through the 18th. On the 9th, we received an email notification of our completed move out. We did not call anyone or notify any management that we planned to move out (nor did anyone call us!). By the time I called on the 10th, our unit had already been rented away(!). Shocking lack of communication.. if we had decided to continue our rental we would have been out of luck! They do make it VERY clear they they do not prorate units, but I can’t help but feel like we were forced out our unit before we were ready to let it go. Felt this was important for others to know so they can learn from our experience - we are not happy.
David Sousa
July 11, 2020
place was great it was great while i needed it
christian yaglenski
June 17, 2020
Super clean, very friendly and professional staff. Chris was amazing.
Linda Purcell
June 14, 2020
The facility is very clean and safe. I love having the rolling carts available. And the clean restroom! Staff is friendly and the parking lot is well lit. Prices sometimes creep up, so that is the only downside.
Grace Verances
June 12, 2020
I like the ambiance and the facility is clean and tidy
Paul Kersey
June 4, 2020
Mary Lohre
May 29, 2020
The staff was is always available, friendly and helpful. The building spotless. I never had to wait for a cart or elevator. I always felt safe.
Eric Juneau
May 12, 2020
H 8.1
May 6, 2020
Kyle was very professional, and the facility was very clean. Extra measures were in place due to COVID. Very safe location!
Jet Davis
April 12, 2020
Jennifer Ward
April 11, 2020
I booked a storage unit online a week ago. The next day, someone called me to discuss my need and encouraged me to come in to discuss my needs and get a tour of the property. I walked in and I met Mimi. Mimi is also the manager and she was very welcoming. I told her my budget, why I was moving, and what I looked for. She showed me a few spaces and we found a spot! She discussed the move-in specials and we signed a lease. I left happy. A few days later, after thinking about what I needed, I emailed them to request a bigger space. I was contacted by the store right away and was able to discuss a transfer to a larger unit. Mimi and other staff were amazing and provided excellent customer service.
Dagmawi Gedion
March 30, 2020
Kyle Mclaskey was excellent!
Rick Suddeth- Free Wheeling
March 29, 2020
Keenan Overton
March 14, 2020
Mimi is amazing! Ask for Mimi
Jay Baker
March 10, 2020
Everything went smoothly in the signup, and we are happy with our storage area. I'd prefer a little more light in the unit, but we get by ok. Staff was very friendly and clear about terms. Facility was ship-shape, immaculate really. Everything worked well. There was no hassle when we discontinued our reservation.
Brittany Walker
February 15, 2020
There is a very pleasant young lady named MiMi who was a joy to work with. She made the experience easy breezy. Definitely note worthy!!!
Barbara AbdulKarim
January 31, 2020
Dee Dee
January 30, 2020
Sherryl Wilson
January 3, 2020
windy cali
January 1, 2020
Clean facility and the office staff are very helpful
Nadayshia Davis
November 21, 2019
There very helpfu babyl especially when it comes to college students. I'm a college student who has been storing my dorm items here and my first time here was amazing, so I knew exactly what I need to do the second time. Everything went really smooth and simple.
Michel Wetli
October 23, 2019
Michael Gibbons
September 27, 2019
Needed storage last minute and was able to find a great deal here. Got a really nice space that was exactly what I was looking for, staff very friendly and helpful as well! Thank you!
David Van Houten
September 6, 2019
Brian Mulherin
August 7, 2019
Very happy with this place. Clean, courteous, and well priced. The manager, Monte, was also great.
Rozanne Silverwood
July 27, 2019
This is the nicest self storage property that I have ever seen and the staff were so friendly that I will recommend it to everyone I know.
Krishna Kondapalli
June 27, 2019
Herman Jones
June 7, 2019
I was greeted with a smile and welcome. The young lady was knowledgeable, intelligent and friendly. Answered all my questions and helpful in choosing the right size storage bin . Thanks CubeSmart!
Linda Purcell
May 22, 2019
Always great customer service. Willing to help. They listen carefully to what you want. Pleasant staff. Great, clean facilities.
Caroline Young
May 21, 2019
Jun Gan
May 20, 2019
Convenient location and storage setup is easy, efficient and safe. Staff were friendly, helpful and upfront about everything.
Ann Braswell
May 20, 2019
Very clean and secure storage facility. Friendly staff. I would recommend this place.
Danny Harris
May 1, 2019
Barry Chamberlin
April 18, 2019
Clean and the staff is very professional.
A M
April 7, 2019
Great storage—great employees—clean/safe units...highly recommend!
Eric Grodsky
March 22, 2019
Art Murphy
March 13, 2019
Clean
Linda Mensah
February 2, 2019
Great service with understanding of customer needs.
Rob Link
January 20, 2019
Great staff and clean facility.
Matthew Rondon
December 9, 2018
Been storing things here for about a year and it's served it purpose. Just closed it up and done storing things here and it hasn't ever let me done. The place is well air conditioned for the summer and warm enough for the winter
Darren T
November 28, 2018
Used one of the smaller lockers for a month and it was perfect! This facility is very new and extremely clean. The manager is a nice fellow and was very helpful. I will definitely come back if the need arises.
Dee L.
November 19, 2018
Henry Schwarz
November 7, 2018
Ceren Karaer
October 12, 2018
This facility is well kept, clean and easily accessed - however they hike the rent very steeply with only 30 days notice. I received a 10% rate increase and I've only stored items here 5 months. They can do this arbitrarily and there's no limit to their increases, and they can happen multiple times a year.
Lourdes Tanchez
October 12, 2018
I should have done this a long time but better late then never. I've had my unit with this facility for over a year now, have nothing negative but positive to say. If you like clean,nice,professional this your PLACE to store your items. GM of the unit nita is the most carring,funny,sweet person. I do not regret my decision at all. Keep doing what your doing nita & staff. YOU ALL ARE AMAZING
Paul Spencer
October 1, 2018
Clean and well lit.
Sergio Sevilla
September 10, 2018
J H
August 31, 2018
Courteous staff and a secure location to store your valuables.
Fadhma Izri
August 8, 2018
Excellent, prompt, easy, no slacking-around service. I am impressed! Even more so with the genuinely caring personnel I dealt with. Thank you for making this such an easy, yet very professional process!
Heather Harrell
August 8, 2018
Ajani Husbands
August 2, 2018
Literally THE best customer service around. When we moved in we realized the storage unit we chose would be too small. They immediately switched us to a larger unit without making us go through red tape. The manager even called one evening to tell me that I had put my lock on incorrectly and that she would keep an eye on my unit until I could refigure the lock. On moving out, once I took everything out of storage and took the lock off, CubeSmart automatically cancelled our automatic billing for us.
Manasi Suryavanshi
July 26, 2018
Excellent reasonably priced storage unit. Clean and spacious units. The office manager was very friendly.
Jeanette Provost
July 24, 2018
Friendly, convenient, clean. Personnel are knowledgeable and helpful.
Rolan Kelly
July 21, 2018
Pete Estes
July 6, 2018
Friendly and courteous staff. Daniel Kellog was a helpful gentleman. This space is clean, new and well ventilated. The cost was the lowest in this region. On the other hand, they did give me a unit than was different from what I was first shown and it is definitely smaller. They didn't mention the free moving truck so luckily I saw the ad before I missed out on it. I asked about any fees and they said "only the insurance fee" but then they charged a $24 "Admin fee". They also charged $10 Admin Fee for the truck so it wasn't free. There's several late fees in the agreement so just be aware. The space is the cleanest / nicest and cheapest so I went with it. Make sure you ask all the right questions.
Yajaira “Yajis” Arreaza
June 28, 2018
elizabeth Vaughan Romaine
June 23, 2018
Rosemary DC
June 21, 2018
Nita Murray made our visit to CubeSmart very easy. She’s personable and knowledgeable, which is a great combination. We were finished with all the paperwork in less than 20 minutes and on our way to see our unit. Thanks Nita
Jean Paul Pfister
June 11, 2018
Bryan Sayle
June 4, 2018
Drew Banks
May 28, 2018
Thomas Francisco
May 26, 2018
Very nice, clean and secure. Staff very friendly, helpful and great all around.
Andrew G
February 3, 2018
John Hoelscher
December 16, 2017
Nice storage spot
TMG Jimmy
December 14, 2017
Great Customer service. Well secured storage.
Carlos De La Cruz
December 2, 2017
They leave you alone. And its clean
Nancy Bustos
October 29, 2017
Rosa C.
September 23, 2017
Peter Dougherty
September 2, 2017
Dillon Mykalo
August 18, 2017
Awesome customer service. Clean and fresh storage.
Eleni Haxhiu
August 7, 2017
David Pyon
August 1, 2017
New facilities. Very secure. Recommend
Maria Cornejo
July 6, 2017
Philip Clayberg
July 4, 2017
Very good at explaining everything to someone who had only rented extra storage space at one other local storage company in the past. They explained the start-renting-your-bin payment and what that included, then showed me the rules and regulations that I needed to be aware of, then explained the monthly payment (and that, like an apartment, you pay for the month ahead, so you had to be careful to think about how much of that next month you might need to pay for), then sold me an excellent lock for the storage bin (I couldn't find the one I'd used at the other storage company), then explained the code that was needed three times (no offense to the other company I used, but they didn't use this much security) and where it was needed, and then took me to the storage bin and let me have a first look at it. This may seem like old hat to long-term users, but it was most gratefully appreciated by me because I consider myself to be inexperienced in comparison. I would definitely use CubeSmart again and recommend it to anyone I know that needs to rent extra storage space.
Greg Beer
May 24, 2017
Carleen Chalmers
May 8, 2017
Manuel Maza
May 5, 2017
Super easy and super friendly.
Adam Faircloth
March 30, 2017
Super friendly staff and very nice space.
Tiffani Mitchell
March 26, 2017
Very clean, professional.
Lisa Lewis
March 13, 2017
LYNN ELLIS
February 14, 2017
Nathan Stewart
January 3, 2017
Dwight McLeroy
December 11, 2016
Very nice people and secure place
Goldgello
November 30, 2016
Professional interactions with staff. This location is has the best layout of all the other locations in the area, and their temp-controlled facility and top-notch layers of security are leaps and bounds above other similar facilities. You can't compare CubeSmart to other storage facilities, they are in a league above the competition.
Niklas Eklund
October 17, 2016
Great option for self storage! Brand new facility, absolutely clean, good security and very friendly/professional staff. Highly recommended.
Carol Lowe
October 7, 2016
Form the moment Nita answered the phone to respond to my inquiry, it was a very pleasant experience. I was struck with the professionalism throughout the process of reserving....then to waylaying start time ( on our part).... to our very rainy move in last week of September. The cleanliness of the grounds the office, bathrooms and storage building made it appear as if they had just opened, but since we live not too far away, we knew better. Having the use of t he truck was the "icing"....after checking with Penze and UHaul....and finding it was not only the best deal for us....but the cleanest/easiest experience we've ever had moving! We appreciated having so many supplies available. Although, we didn't think we needed any of them, we ended up using two mirror boxes to store a large TV and we forgot our lock! Thank you, Nita and team,for everything!!
Peter Gaus
September 20, 2016
Very positive experience. My first contact was with Cynthia, who was very pleasant, patient and helpful with all my questions. Due to an error on my part I had to reschedule my FREE!!! truck use. I spoke with the manager Nita and had my reservation changed with no muss or fuss. The rates are reasonable and the facility is very clean.
Timeless Acquisition
September 9, 2016
Courteous, Efficient, Clean, respectful and most of all treated me like an equal customer. This is my second time using CubeSmart and I will recommend CubeSmart to all my clients that need temporary storage. Arthur Timeless Acquisition LLC Clarksburg MD
Eric Ziegler
August 22, 2016
Really good facility. Nice and clean and in the heat of this summer the a/c and climate control keep the inside of the building nice and cool. My only disappointment was there appear to be many storage units of the same size I rented (5x10) closer to the elevator, yet they assigned me a unit almost as far away from the elevator as you can get on the 2nd floor. Maybe it's cause I rented online for a special price. Maybe the 'special internet only price' also includes a long hike from the elevators. Not quite sure. Other than that overall happy with the experience so far. Although it hasn't been a month yet.
Dennis Sutch
July 18, 2016
Super friendly staff. Clean and secure storage options.
Andrew Carleton
July 13, 2016
My experience at CubeSmart was awesome. I had reserved a unit to start using on Saturday July 9th. I traveled from New Jersey down to Arlington, VA. The office closed at 5PM, and I arrived at the office at about 5:15PM and was afraid I would not be able to get access to my storage unit until the next day. However, CubeSmart employee Cynthia went above and beyond to help us out. She stayed well past 5PM and helped us get everything set up and running smoothly. Never once did I feel as though this was a burden for her. She was extremely friendly, informative, and eager to make my experience be the best it could possibly be. Cynthia provided me with a great first impression of CubeSmart and I will certainly use CubeSmart in the future thanks to Cynthia's dedication and great customer service.
Tyler Fox
July 4, 2016
The customer service here is amazing! And the facility is new, so it's super clean and modern.
Sean m Ramsey Namaste
June 9, 2016
Not sure how or why there are so many high marks. Maybe the manager was ha ving a bad day but wow really short tempered and condescending idk maybe it was cause we are yankee Bostonians and tried to load a unit she wasn't feeling our vibe. Who knows. Btw this was a year ago so maybe staff has changed. I did give the 1 star back then but forgot to comment. Things change and people are funny so hopefully it's not still same thing we experienced
Robert Salerno
June 8, 2016
My first storage unit experience and it was so awesome thanks to Tashalia! She was so helpful and professional answering all of my questions and finding me a cube to meet my storage needs. It's clear she is good at her job and enjoys her work. Everything about my experience today was so pleasant! Thanks much!
Tiffany Little
May 30, 2016
Cynthia and the staff at CubeSmart are some of the nicest, most helpful people you'll ever encounter. They were so pleasant to work with and made moving so much easier. I highly recommend them! Great facility.
Aaron Weiss
April 11, 2016
Amazing Service and Facility. This is by far the best experience I've had with any storage facility, or even any moving company or company associated with moving. I just moved out of the country and they've been outstanding to work with, and extremely helpful all along the way. They've even redone the invoice a few times to placate our corporate HR department! The storage facility itself is immaculate as it's brand new. We're the first tenant in the unit. It's safe and secure and easy to access right off of 66. I can't say enough positive things about the facility and especially the management team. They've outdone themselves on hiring smart, helpful personnel. I have to give a special shout out to Cynthia Palacios who has been the point person and if you can work with her, you won't be disappointed. She will be whatever you need to make it right.
Christopher Nettles
March 12, 2016
While the staff here are very pleasant and the facility is very clean and new, their customer service leaves much to be desired. I wasn't told during my initial inquiry that their insurance was required. I have renters insurance which covers such things but didn't have my policy with me (who carries that around?). The manager said that if I emailed the info, they would take their insurance off. I did that, and they did not hold up their end of the bargain. I checked online, my bill for next month still showed a charge for insurance. I called customer service. They couldn't do anything, but would have the store manager call me about the next month charge, and the district manager call me about the refund. The store manager called and basically said "trust me" about next month's bill (a little hard to do at this point). I heard absolutely nothing from the district manager. They could have gotten 4 hor 5 stars, if it wasn't for this terribly mishandled issue. It seems that nobody nobody at this company is empowered to do anything to insure a happy customer experience.
Professor Richards
February 14, 2016
John Rogers
January 31, 2016
Very new/spotless facility and great location. Nita and Cynthia are incredibly friendly and helpful.
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